Collections Associate

Collections Associate

Are you ready to make your next career move to join our team as our Collections Associate for KONE Americas? If you enjoy maintaining detailed records of collection activities, communications, and ensure accurate contact information; if contacting customers to collect outstanding payments motivates you; if you thrive in areas where you negotiate payment plans and settlements within company guidelines; if you are skillful with monitoring accounts to identify overdue payments and take appropriate action; if you demonstrate a passion for and are committed to collaboration, then we have an amazing opportunity for you!

Location of position : Flexible within district.

Job Duties

As our Collections Associate, you will be responsible for managing and collecting outstanding accounts receivables from service customers. This role ensures timely payments, resolves discrepancies, and maintains accurate records to support the financial health of the organization.

You will bring 2+ years of progressive and successful experience in a collections role or a related field to KONE. You will use the knowledge gained through your bachelors degree in Finance, Accounting, Business Administration, or a related field. (Please note, while a bachelors degree is preferred, having a high school diploma or equivalent is required).

Hiring requirements :

• Strong communication and negotiation skills.
• Excellent problem-solving abilities.
• Ability to handle difficult conversations with professionalism and empathy.
• High level of attention to detail and accuracy.
• Proficiency in using accounting software and Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge of relevant laws and regulations related to debt collection.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to handle sensitive information with confidentiality and professionalism.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individuals contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. Were proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation.

Just some of our many benefits include :

Annual Base Pay Range : The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Minneapolis : $68,700 94,490.

Omaha, Oklahoma City, Sioux Falls, Wichita, Little Rock : $61,000 83,820

Des Moines : $64,200 - 88,220

Variable Compensation KONE Annual Bonus plan at 5% Target Incentive (50 / 50) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.