Site Reliability Engineer, IP

Optimum

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

As a Level 2 SRE IP Engineer, you will support the design, maintenance, and optimization of IP-based infrastructure systems with a focus on reliability, scalability, and automation. This role sits at the intersection of traditional IP network engineering and modern SRE practices, where you will contribute to enhancing network performance while implementing software-driven operational efficiencies.

You'll work closely with senior SREs and network engineers to monitor system health, identify service degradations, and implement incident response procedures. Through hands-on exposure to routing protocols, automation tools, observability platforms, and network infrastructure, you will help build a resilient environment that supports large-scale services with minimal downtime.

This is an opportunity to grow your expertise in both IP transport and site reliability practices, laying the foundation for more advanced roles in network automation, infrastructure architecture, or technical leadership.

Responsibilities

• Support incident response and contribute to postmortem analysis and documentation.
• Monitor key network and infrastructure metrics and assist in creating automated alerts.
• Execute and improve runbooks and standard operating procedures for routine maintenance and incident handling.
• Assist in configuration, deployment, and validation of IP network elements (routers, switches, firewalls).
• Contribute to the development of internal tools and automation scripts (Python, Bash, or Ansible) for service reliability tasks.
• Collaborate with NOC and Operations teams to ensure uptime targets are met.
• Participate in software patching, upgrades, and system audits under supervision.
• Help validate changes through peer reviews and change management processes.
• Support the documentation of SRE processes, tools, and infrastructure topologies.
• Track availability SLAs and assist in improving system observability.

Qualifications

Education & Experience

Technical Expertise

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and / or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience.

The starting pay rate / range at time of hire for this position in Texas is $83,538.00 - $137,241.00 / year. For other locations, please inquire with your recruiter. The rates / ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.