XNAJP00027986
Job Title : Break-fix Technician
Pay Rate : $18.84 / hr.
Work Location : 1 South Wilmington Raleigh NC 27697
Shifts Available : Mon - Fri; 8 : 00am to 5 : 00pm (40 hrs. / week)
Job Type : 1 Year Contract
Qualifications / Requirements :
- Lift and move up to 50 pounds- Read, write and follow basic English instructions
- Ability to manage multiple tasks - Perform duties with minimal supervision.
- Must have a valid driving licence and a car (Client locations are across NC state, so candidate needs to have dependable transportation, and be able to travel to the various client locations)
Job Responsibilities :
Break-fix activities account for 70% of role responsibilitiesProvide IP address support (only with no other network support provided)Perform basic equipment problem diagnosisPoint of contact for equipment removal and deliveryContact service as required (Xerox and 3rd party)Utilize Xerox web-based applications as required to include Call Handling for codeAccurate call reporting on Equipment in FWSS and XSMUtilize excel to fulfill reporting requirementsPro-actively manage consumables and supplies using the DOS calculator.Maintain on-site operator replaceable parts inventoryCollect equipment meter information and submit for billing purposes.