Manager, Network Development
The Manager, Network Development, is responsible for leading the Network Recruiting Team recruiting for Unum's proprietary PPO Dental and Vision Networks. This role provides daily leadership to the Dental and Vision Network Recruiters and the Recruiter Support Specialists to maintain and reach Unum's network goals and objectives. The Manager will also support strategic initiatives and work closely with key internal and external stakeholders in alignment with Unum's outlined network strategy and financial targets.
Principal Duties and Responsibilities
- Delivery of annual recruiter territory planning recommendations and approach
- Support discount depth modeling and metrics analysis for OON claims savings in alignment with Unum's strategic and financial targets, using
- Support setting goals for team members and execute on a compensation plan that is aligned to individual, team and organizational goals
- Monitor individual and team production for both quality, production volumes and OON claims savings to ensure strategic and financial targets set by the leadership team are achieved
- Provide coaching to improve individual and team performance
- Perform in-field evaluations and training for field recruiters, creating opportunity for improvement and identifying best practices
- Responsible for reviewing and providing sign-off on field visit plans
- Responsible for supporting the review, assessment, and updates to network recruitment tools / assets, both written and electronic
- Responsible for supporting the evaluation of evolving market dynamics and providing recommendations to improve Unum's existing value prop for Dental and Vision providers
- Responsible for monitoring network growth and retention to ensure growth and persistency goals are being met
- Ensure that all regulatory and group performance guarantees related to network size and adequacy are tracked and communicated
- Respond to escalated provider fee negotiations and provide support to the recruitment team to position strong offers within designated parameters
- Responsible for the selection and hiring of new employees and for ensuring adequate training, performance evaluations, and performance management when appropriate
- Research, analyze, develop, and recommend process and workflow improvements in all areas of responsibilities
Job Specifications
Bachelor's degree required and 5 - 7 years related work experience2 years of managerial / supervisory experience requiredStrong relationship building skills and ability to motivate others to achieve shared goalsStrong change management skills and ability to lead others through business and strategic transitionsHigh-level understanding of financial concepts as it relates to maintaining the financial health of a product lineAbility to support the leadership team in financial modeling for discount depth targets and OON claim savingsStrong time management skills and proven ability to manage multiple prioritiesHighly energized, motivated self-starter who thrives on a challenge and in a fast-paced environmentHigh level of organization, implementation / execution and project management abilitiesDemonstrate a "can-do" spirit, a sense of optimism and excitement, ownership and commitment / loyaltyAbility to effectively present data driven insights and respond to questions from internal and external stakeholdersGoal and results orientedStrong ability to assist in implementing strategically and tacticallyStrong oral and written communication skills as well as problem solving skillsAbility to work with a team to achieve optimal sales resultsUnderstanding of dental terminology and procedures strongly preferredAbility to travel 25% of the timeUnum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $75,500.00-$142,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.