Bookstore Cafe CoManager

Description

Compensation : $55000 - 58000 / year commensurate with experience

Overview :

The Bookstore & Café Co-Manager is the in-house champion and local leader responsible for the overall operation of the Bookstore & Café. Our ideal Bookstore & Cafe Co-Manager is first and foremost an ambassador for Housing Works prioritizing customer service over all other tasks. You must know embody and actively communicate our Mission Statement be active in the local community and work to create an environment and culture that is reflective of the Housing Works Community Values. The Bookstore & Café Manager must possess an entrepreneurial spirit with a talent for using existing resources to maximize revenue and this role you will lead the training and development of the team empower employees to work together to reach organizational goals and objectives and serve as their number one cheerleader and coach and advocate for your staff.

Primary Responsibilities :

• Responsible for the creation of daily / monthly work plans to ensure that revenue profit and operational goals of the Bookstore & Cafe are met utilizing staffing & resources appropriately.
• Understand and fully implement Housing Works customer service program showcasing exemplary customer / donor service including but not limited to greeting saying thank you explaining policies clearly and politely to the satisfaction of the customer and by prioritizing assisting customers / donors over all other tasks.
• Work with the Store Manager to train and develop skills of all employees and volunteers to ensure that all fully understand standards organizational goals and direction. This includes but is not limited to register operations visual merchandising techniques and store maintenance standards.
• Work with the Store Manager to recruit interview hire and train staff.
• Work with the Store Manager to conduct progressive .coaching / counseling as necessary to ensure associates are meeting established standards.
• Constantly review store environment to improve operations and merchandising.
• Ensure store is merchandised in accordance with Housing Works standards. This would include but is not limited to creating exciting displays displays that promote upcoming events and execute floor plans that feature and highlight premium quality product.

Secondary Responsibilities :

Other Functions :

Minimum Requirements

Education :

Qualification Requirements :

Competencies :

Required Experience :

Manager

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 55000 - 58000