Veterinary Receptionist

Company Overview

Welcome to the Animal Hospital of South Bay in beautiful Rancho Palos Verdes, California. Our commitment to excellence is proven by our AAHA Accreditation, which reflects our dedication to the highest standards of veterinary care. The trust we have built within the community is evident in our strong 4.7-star Google rating. We seek dedicated professionals who share our passion for high-quality medicine and patient-focused service. If you are looking for a place where you can immediately step into a supportive environment and do your best work, this is the opportunity you have been waiting for.

Joining our team means plugging into a network designed to support your long-term success. We believe in investing in our teammates, offering programs that help you achieve your career goals, whether that means becoming a credentialed technician or moving into a leadership role. You will find that our commitment to continuing education and structured mentorship helps you succeed at every stage of your veterinary career. We are dedicated to providing the resources and stability necessary for every teammate to continuously develop their skills and grow professionally.

As an AAHA accredited practice, we offer a high standard of patient care that you can be proud of. Our affiliation ensures that while we maintain our local, community feel, you have access to extensive resources designed to support advanced medicine. Our veterinarians benefit from internal access to specialty consultations, ensuring complex cases receive expert review without having to refer patients away from our facility. This collaborative environment allows us to focus on sophisticated diagnostics and treatments, ensuring you are constantly challenged and growing professionally.

Rancho Palos Verdes offers an exceptional lifestyle that provides the perfect backdrop for professional achievement and personal renewal. Known for its stunning cliffside ocean views, quiet neighborhoods, and extensive open space, this location provides unparalleled access to nature, hiking trails, and the Pacific Ocean. When you clock out, you are minutes away from the tranquility of coastal living, yet still easily connected to the dynamic culture of the greater Los Angeles area. You will find the community here values quality services and is a wonderful place to establish roots.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions : You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination : You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health : You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy : You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24 / 7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most : the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement : Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.