Production Manager

Job Description

Production Manager

(Electronics, hydraulics, and mechanical)

Location : Aiken / North Augusta, SC (on-site, limited travel)

Department : Workshop / Assembly (in close coordination with Service)

Reports to : Country Manager

Direct reports : 3 technicians to start (team expected to grow)

About the role

Our Client designs and delivers special-purpose machines for vegetation management—highly engineered systems with strong electronics, hydraulics, and mechanical content. We’re seeking a hands-on Production Manager to run the shop floor, standardize processes, coach technicians, and partner at peer level with their Service Manager. Success means safer, faster, higher-quality deliveries and a well-organized knowledge base that reduces repeat issues and accelerates growth.

Key responsibilities

(Your responsibilities will include mainly, but not limited to : )

• Plan & lead workshop operations : determine priorities, assign work orders, schedule and balance workload; ensure on-time completion and quality.
• Hands-on technical leadership : assign, supervise, and participate in major / minor mechanical repairs and assembly activities on machines and related equipment.
• Electronics & hydraulics troubleshooting : read electrical / hydraulic schematics; diagnose issues; perform root-cause analysis and corrective actions.
• Equipment set-up & PDI : read work orders to prepare equipment set-ups; process PDI on new equipment before delivery.
• Installations & field support : handle on-site installation, repair, maintenance and testing tasks; provide field support to dealers / end users when needed.
• Documentation & reporting : maintain accurate records of all shop activities; provide the Service Manager with timely, detailed service reports; build and curate a shared, searchable knowledge base (schematics, solutions, SOPs).
• Training & safety : conduct maintenance and safety training for all employees (including new hires); promote 5S / lean practices and safe tool usage.
• Tooling & facilities : monitor tool usage, calibration / maintenance and general safety practices; support vehicle and warehouse maintenance; cleaning and organizing the warehouse / shop areas.
• Dealer enablement : support sales with dealer technician training on products; contribute to training video creation and product set-up guidelines.
• Cross-functional coordination : work as peer with the Service Manager; collaborate with Sales / Training for demos and deliveries; liaise with HQ Italy (documentation, issues escalation).
• Customer focus : build positive relationships with colleagues, dealers and customers; drive first-time-fix and quality metrics.

What you’ll bring

Nice to have

Compensation & benefits