Information System Analyst 2

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Job ID

82746

Location

Sacramento

Full / Part Time

Full Time

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Job Summary

This position reports to the IT Facilities Supervisor and provides day to day support of System Clocks, Televisions and distribution infrastructure, Patient Education, Qmatic, Surveillance Systems, Card Access, Building Security Alarms, Nurse Call, Vocera, Telesitter and Physical Patient Security Systems. This position will be responsible for working daily incident tickets and new service requests; providing technical analysis and troubleshooting skills to resolve issues. This position will exercise initiative, originality, and judgment in applying established principles and practices to new and unusual problems. Incumbent will be responsible to support senior technicians for one or more of the following functions and / or activities related to the Clinical / Business operation process redesign : analyzing and implementing specific processes for these Communications Systems; setting up the software configuration; and supporting the Communication Systems users. This position is responsible for the equipment and Inventory control for these Systems and related hardware throughout UCDHS. Position requires excellent communication skills and the ability to work with vendors on a regular basis regarding open issues, downtime notifications, change management technology advancement opportunities, etc.

Apply By Date : 12 / 23 / 2025 by 11 : 59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and / or certification if required of the position

• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies / procedures, and / or enroll in the California Employer Pull Notice Program
• High School degree or equivalent experience / training
• 2 to 3 years experience troubleshooting and configuring wired and wireless communication equipment and related computer equipment, including application and operating systems software.
• 2 + years demonstrating the skills to apply security controls to computer software and hardware.
• 2 + years demonstrating the ability to install software and troubleshoot and repair moderately complex problems these technologies.
• Experience working both independently and in a team-oriented, collaborative environment.
• Self-motivated and works independently and part of a team.
• Demonstrates problem-solving skills.
• Able to learn effectively and meet deadlines.
• Advanced knowledge of incident response procedures

Preferred Qualifications

Key Responsibilities

Department Overview

IT Facilities Technologies is responsible for the repair, installation, and maintenance of the following technologies : system clocks, televisions and distribution infrastructure, patient education systems, Qmatic, surveillance systems, card access, building security alarms, nurse call systems, Vocera, Telesitter, and physical patient security systems. These systems are located throughout the greater UC Health campus, including the main hospital and off-site clinics.

POSITION INFORMATION

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page .

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC : https : / / ucnet.universityofcalifornia.edu / labor / bargaining-units / index.html

Physical Demands

Environmental Demands

Mental Demands

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Mostly office and Hospital environment.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit : https : / / policy.ucop.edu / doc / 1001004 / Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit : https : / / hr.ucdavis.edu / departments / recruitment / ucd / selection / background-checks