Job Description
Job Description
Description :
Team Member – Wing It On!
At Wing It On! , we’re all about flavor, energy, and opportunity!
Position Overview :
Our Team Members are the heart of Wing It On! whether working up front with guests or behind the scenes in the kitchen. Team Members are cross-trained to ensure smooth operations, excellent guest experiences, and a strong, supportive team culture. From taking orders and running the register to preparing fresh food and maintaining kitchen safety, this role is fast-paced, hands-on, and full of variety.
Key Responsibilities :
Guest Service / Front of House (FOH) :
- Greet and interact with guests in a friendly, enthusiastic manner
- Assist guests with menu selections and process orders accurately through the POS system
- Accept and process payments (cash, credit cards, and gift cards)
- Pack and check food orders for accuracy and quality
- Support delivery drivers and manage third-party pickup orders
- Maintain clean and stocked dining and service areas
- Stay informed about current promotions and menu items
- Handle guest inquiries and issues with professionalism and care
Food Prep & Kitchen / Back of House (BOH) :
Set up and stock kitchen stations with ingredients and suppliesFollow prep sheets and recipes to prepare ingredients for serviceCook and assemble food items to order while maintaining high quality and consistencyMaintain food safety, cleanliness, and sanitation standards at all timesOperate and maintain kitchen equipment safely and effectivelyRun and maintain the dishwasher when neededFollow opening and closing procedures and assist with inventoryGeneral Expectations :
Communicate and cooperate with team members and managementFollow all safety, sanitation, and food handling proceduresBe flexible and willing to assist in any area of the restaurantTake direction and complete tasks with attention to detail and urgencyQualifications :
Must be at least 18 years oldHigh energy, guest-focused, and team-orientedOrganized, detail-oriented, and able to multitaskCalm and friendly under pressureAble to follow instructions and standard operating proceduresKnowledge of basic cooking techniques, safety, and sanitation preferredMust meet all state and local food safety certification requirementsAvailable to work a variety of shifts including weekends and holidaysBy applying for this position, I confirm that I have reviewed this job description and can perform the essential functions with or without reasonable accommodation.
Requirements :
Physical Requirements :
Must be able to lift / carry up to 50 lb.Must be capable of constant walking, standing, and repeated stoopingMust have manual dexterity and be able to reach hands and arms in all directions and be able to perform twisting motions with wrists.If you need any accommodation from Wing It On! to enable you to perform essential job functions, please notify usVerbal and Reasoning Requirements :
Must be able to speak clearly and listen attentively to co-workers and managers.Must be able to engage in a two-way conversation with the customer on the floor.Must have the ability to read and / or follow verbal instructions and implement the same.Must be capable of applying common sense and understanding to carry out oral and / or written instructions.Must understand and adhere to service standards.