Associate Project Manager

Real people. Real service.

​ ​At  SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Associate Project Manager to join our Project Management Team. This individual will report into our Project Management Manager and play a key role in enhancing the tools and platforms that power our business. In this position, you’ll help coordinate the development and refinement of features across internal systems, third-party integrations, and our e-commerce website. If you enjoy working on meaningful projects, collaborating with diverse teams, and driving improvements that directly impact both customers and employees, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states :   Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type :   Full-Time, Non-Exempt

Location :   Remote

Schedule : Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m. with time zone flexibility

Base Salary :   $60,000 – $75,000 per year

Responsibilities :

• Manage Incoming Product Request / Bug Portal :   Own  our internal product request  process  to add new features, update existing features, and fix bugs  on our ecommerce website and internal systems  by clarifying and prioritizing requests from around the business   amongst shifting priorities, demands, and timeline s ,  and funnel s  work through the appropriate team s .
• Task Coordination :   Track   progress on  deliverables,  gather work estimates,  collaborate with cross-functional teams  (software development, UX design, quality assurance)  to test new features, and keep project management software  and documentation  up to date.
• ​ ​ Communication , Stakeholder Management,  and Meeting Facilitation :   Serve as a point of contact and e nsure  proactive,   clear ,  and  comprehensive communication across p roduct teams and with  business  stakeholders . Prepare agendas and facilitate meetings effectively, fostering a collaborative and high-performing work environment  among stakeholders and technical team members . ​
• ​ Implementation Management : Coordinate with Product Managers and QA  to schedule weekly releases for requests and enhancements, ensuring all pre- and post-deployment tasks are performed .
• ​ ​ Risk Management :   Proactively  i dentif y  and escalate risks, issues, and dependencies ,  and assist in developing mitigation strategies. ​
• ​ ​ Process Improvement : Evaluate, analyze, suggest, and implement process improvements to the request workflow, ensuring consistency, efficiency, and timely execution. ​
• ​ ​ Project Manage ment Support : Gain an overall underst anding of the project process   from research and discovery, to writing requirements and deploying cod e,  and assist  Project Managers  in the planning and organization of project schedules, tasks, and milestones. ​

Requirements :

Preferred Qualifications :

Why work with us :

We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include :

Check us out and learn more at :   https : / / www.supplyhouse.com / our-company !

Additional Details :