Technical Support Representative

PenTeleData Technical Support Representative

Pencor and its subsidiaries are Equal Opportunity Employers

Next paid training class will start on January 12, 2026 and will be conducted Monday-Friday 7AM-3PM for 3-4 weeks. Candidates must be able to commit to the full training period in order to be considered.

Employees are required to work in-house during their probationary period. Once completed, employees may be switched to a hybrid work-from-home schedule, as long as required performance metrics have been met. Work-from-home status is subject to change based on performance.

Work-from-Home Requirements :

• Established residency in Pennsylvania
• A quiet space, free from distraction during work hours.
• An Internet connection of at least 100 Mbps, preferably hard-wired (Ethernet) from the modem to your company-provided equipment
• Must maintain minimum performance metrics as defined by leadership
• In the event of disruptions resulting in a poor Internet connection or in-home disruption to perform work, must be able to report to the office

Technical Support Representatives are the first point of contact for many customers. Providing outstanding service and exceptional support, as well as fostering positive interactions with customers are our top priorities.

General duties include :

Qualifications :