Account Supervisor

Company description

For 25 years, Level has developed marketing solutions for some of the world’s most innovative brands. We believe the best solutions come from collaborative working partnerships with our clients. Whether an established brand, or a start-up, we believe in the power of creative strategy, design, and technology to solve business challenges.

Overview

We are seeking a dynamic Account Supervisor with a strong background in retail or shopper marketing to join our team. In this role, you will be instrumental in shaping and executing merchandising strategies through retailer programs, planograms, and merchandising guides.

You will be responsible for day-to-day leadership and collaboration across the account, serving as key liaison between client and internal teams, facilitating clear communication across teams and helping to keep client goals top of mind. You will work closely with producers and our internal retail studio, coordinating end-to-end merchandising strategies to ensure flawless execution.

The Account Supervisor also plays a crucial role in supporting senior team members. You will field questions, provide clarity on campaign deliverables, and contribute valuable insights at every stage of the process.

This is a hybrid role requiring the candidate to be onsite 3 days per week.

Responsibilities

Client Management :

• Serve as a point of contact for select client accounts, delivering updates, tracking project statuses, and fostering alignment across program and product teams.
• Develop deep understanding of team workflows and dynamics so that you can anticipate client needs, questions, and provide strategic input.
• Organize client meetings and presentations, capturing the detail of discussions and issuing meeting notes with clear agreements, next steps, and responsibilities.
• Gather feedback and translate client requests into actionable tasks for internal teams.
• Build trust and solid relationships with clients, serve as their day‑to‑day contact, sometimes across multiple clients / lines of business.
• Partner and collaborate with other Agency Departments on project deliverables, to ensure the best work is always going to the clients.
• Curate weekly client status documents and issue to client; co‑manages client call with Business Lead.

Retail and In‑Store Planning :

Ensuring Excellent Delivery :

Qualifications

Benefits

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best‑in‑class wellness and benefits offerings include :

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Equal Opportunity Statement

Level Studios is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

Compensation

Compensation Range : $89,470- $116,380 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer / temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12 / 1 / 25..

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