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Information Technology Specialist

Information Technology Specialist

TheorisSarasota, FL, United States
15 days ago
Job type
  • Full-time
Job description

Job Title : I T Technician

Location : Sarasota or Jacksonville, FL

Industry : Managed IT Services / Information Technology

Job Description : Theoris Services is assisting our client in their search for a skilled and experienced IT Technician to join a dynamic IT team. Our client is a leading Managed Service Provider (MSP) focused on simplifying technology infrastructure, enhancing productivity, and securing digital assets for businesses of all sizes.

The ideal candidate will bring strong technical capabilities, a solid understanding of IT infrastructure, and a proven ability to provide exceptional support to end-users. This role involves hands-on work across hardware, software, and systems to ensure optimal performance and rapid issue resolution.

Responsibilities :

  • Provide first- and second-level support for hardware, software, and network issues, escalating when necessary.
  • Install, configure, and maintain operating systems and productivity applications.
  • Monitor and manage IT systems including servers, networks, and cloud services.
  • Perform regular system maintenance, updates, and security checks.
  • Assist with the deployment and configuration of new hardware and software.
  • Create and maintain documentation for systems, procedures, and user support.
  • Train end-users on software applications and IT best practices.
  • Collaborate with IT team members to support ongoing projects and technical initiatives.

Requirements :

  • Associate degree in Information Technology, Computer Science, or a related field (Bachelor’s degree preferred).
  • Minimum of 3 years of experience in an IT support role, with at least 2 years in a technical capacity.
  • Proficient in :
  • Windows and macOS operating systems
  • Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
  • Remote desktop tools (TeamViewer, AnyDesk)
  • Network tools (Wireshark, SolarWinds)
  • Virtualization platforms (VMware, Hyper-V)
  • Ticketing systems (ServiceNow, Autotask)
  • Antivirus and endpoint protection (Symantec, McAfee)
  • Strong knowledge of TCP / IP, DNS, DHCP, and VPN.
  • Excellent troubleshooting skills and ability to work under pressure.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Relevant certifications such as CompTIA A+, Network+, or MCSA are a plus.
  • Best-In-Class Benefits

    We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including :

  • Robust Health Insurance
  • 401(k) Plan
  • PTO Accrual
  • Paid Holidays
  • Excellent Cash-Based Referral Program
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    Information Technology Specialist • Sarasota, FL, United States