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Kids Club Attendant

Kids Club Attendant

UFC GymHuntington Beach, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Kid's Club Attendant ensures that the Kid's Club delivers a safe and positive member experience. Responsible for delivering the ultimate customer service experience; contribute to running a clean, friendly and well-maintained club, and executing the team member basics of being on time and complying with the dress code. The Kids Club Attendant provides a safe, fun and interactive environment to children using the Kid's Club. They conduct all activities in a positive and professional manner and follow all Kids Club policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Child Care

  • Supervise activities of all assigned children in the Kid's Club area and ensures child remains in designated area
  • Provide child care to children including paging parent / guardian if necessary to assist with discipline issues and attending to personal needs
  • Participate and entertain children with games or other approved activities
  • Administer first aid to children in accordance with company policy
  • Project a positive friendly and caring attitude always while interacting with children and their parents

Customer Service

  • Maintains that the Kids Club area is clean and maintained according to set standards
  • Checks that all toys and other objects are clean and safe
  • Ensures the safety of children in Kids club area follows all safety procedures
  • Report any incidents to Kid's Club Supervisor / Lead or Operations Manager
  • Report all member complaints to Kid's Club Supervisor / Lead or Operations Manager
  • Report any child health concerns to Kid's Club Supervisor / Lead or Operations Manager so a Health Alert may be posted if required

    • Administration

  • Verifies all parents receive copies of the Kids Club policies
  • Confirms that all members utilizing Kids Club have paid for the service with a receipt that shows if they are an ultimate or fitness member
  • Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information card
  • Ensure individual checking in the child is listed on the Kid's Club Agreement / Information Card
  • Ensure parent / guardian completes and signs the Kid's Club Register when checking in and checking out children
  • Ensure proper payment is received for the use of Kid's Club

    • REQUIRED QUALIFICATIONS :

    Knowledge, skills & abilities :

  • Experience working with children
  • Patience in dealing with children and customers
  • Strong communication and interpersonal skills
  • Attention to detail
  • Energetic and Friendly

    • Minimum certifications / educational level :

  • High School Diploma or GED required
  • Current CPR / AED certification (required)
  • California employees must be Trust Line certified before working with children (required)
  • State specific certifications will be required (see manager for further detail)

    • Minimum experience :

  • 6-12 months of child care experience preferred

    • Base compensation may vary based on location, skills, and other related factors.

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    Kids Club Attendant • Huntington Beach, CA, US