Administrative Assistant

The Administrative Assistant plays a vital role in the efficient functioning of a dental office by providing administrative and clerical support to ensure a smooth workflow. This position requires excellent organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. We are not just looking for someone with dental skills, but we are also looking for a future leader who can grow with us in the future. We believe in investing in our team members and providing opportunities for career growth and advancement. New grads or candidates without experience are welcome to apply, as we are willing to train the right person. Come be an important part of our team!

RESPONSIBILITIES

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented.
• Memorize and use scripts effectively both over the phone and in person.
• File and maintain records.
• Collect, sort, distribute, and prepare mail, messages and courier deliveries.
• Provide information about the practice, such as location of offices, employees within the organization, or services provided.
• Transmit information or documents to patients using computer, mail, or facsimile machine.
• Balance credit transactions and provide basic financial clerical support duties.
• Present cases to patients.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Maintain regular attendance and adhere to assigned work schedule and office policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.
• Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
• Other duties and tasks, as assigned periodically.

Benefit Package

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