Customer Support Manager
VirtualVocationsMinneapolis, Minnesota, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Support Manager to lead technical support functions and optimize client support needs.
Key Responsibilities
Lead, hire, and develop a team of support analysts focused on customer experience
Develop strategies to enhance support processes and optimize the use of technology
Collaborate with cross-functional teams to align on customer requests and company goals
Required Qualifications
6+ years of experience leading customer service teams in the healthcare industry
4+ years of experience in creating and optimizing support triaging processes
Experience in creating Key Performance Indicators (KPIs) for team performance
Startup experience in healthcare or health tech organizations
Experience leading support functions through acquisitions or rapid changes
Create a job alert for this search
Customer Support Manager • Minneapolis, Minnesota, United States
Related jobs A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...Show moreLast updated: 30+ days ago A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.Key Responsibilities Manage and resolve technical issues from the external Tier 1 su...Show moreLast updated: 30+ days ago 
Customer Support Representative.At Fooda, we bring better lunch experiences to office workers everywhere.We are on a mission to mobilize a global network of people, restaurants, and businesses to m...Show moreLast updated: 30+ days ago
Ogury is scaling fast, and as we expand our footprint across the U.Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions.In this role, yo...Show moreLast updated: 30+ days ago
Customer Service Self Storage Manager.Total Rewards package available to our team : .We work flexible and full-time schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees become...Show moreLast updated: 30+ days ago
Full Time and Part Time shifts available.Pinnacle Services is seeking dedicated, caring individuals to join our team as.Direct Support Professionals at our Chaska locations.Our Direct Support Profe...Show moreLast updated: 23 days ago A company is looking for a Support Manager to lead technical support functions and optimize client support needs.Key Responsibilities Lead, hire, and develop a team of support analysts focused on...Show moreLast updated: 30+ days ago 
Senior Manager, Customer Support.Brightree is a wholly owned subsidiary of ResMed.When you work at Brightree, it's more than just a job.
You'll be part of a team that's driving innovation and leadin...Show moreLast updated: 7 days ago
Customer Service Manager | Warehouse Manager.You're a leader who is passionate about building teams that deliver exceptional service and create a seamless customer experience.Come, discover a caree...Show moreLast updated: 23 days ago
Customer Success Manager, Enterprise.HHAeXchange is the leading technology platform for home and community-based care.Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehe...Show moreLast updated: 30+ days ago Customer Service - Self Storage Manager.We work flexible and full-time schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).
Employees become eligible for full-time benefits by working ...Show moreLast updated: 30+ days ago A company is looking for a Customer Support Specialist to provide exceptional support to B2B customers.Key Responsibilities Deliver an exceptional customer experience through various communicatio...Show moreLast updated: 30+ days ago A company is looking for a Customer Success Manager for Mid-Market Accounts, Remote US.Key Responsibilities Engage with existing customers to ensure satisfaction and identify growth opportunities...Show moreLast updated: 30+ days ago A company is looking for a Junior Customer Success Manager (API).Key Responsibilities Build and maintain strong relationships with key stakeholders as a trusted advisor Understand customer goals...Show moreLast updated: 26 days ago 
Join our team as a Customer Success Manager! This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday.
The Customer Success Manager leads a team of Customer Success ...Show moreLast updated: 17 days ago
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and ...Show moreLast updated: 6 days ago Direct Support Professional Lead Description : .Pinnacle Services is seeking a.Direct Support Professional Lead.The Direct Support Professional Lead to assist persons served with developmental disabi...Show moreLast updated: 4 days ago 
Project Manager for Customer Reporting & Tracking Solution.The Council is seeking a Project Manager to work with the Council's Procurement Department and Steering Committee to develop a scope of wo...Show moreLast updated: 30+ days ago
Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults.We are a growing company, with plans to expand our services in the south metro in...Show moreLast updated: 30+ days ago
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, w...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Support Manager
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
Customer Success Specialist
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
Customer Support Representative
FoodaMinneapolis, MN, USFull-time
- Promoted
Customer Success Manager
OguryMinneapolis, MN, USFull-time
- Promoted
Customer Service Self Storage Manager
Public StorageMinneapolis, MN, USFull-time
- Promoted
Support Coordinator - Full-Time
Pinnacle Services, Inc.Chaska, MN, United StatesFull-time +1
- Promoted
Customer Support Manager
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
Senior Manager, Customer Support
BrightreeMinneapolis, MN, USFull-time
- Promoted
Customer Support Manager / Warehouse Manager
Room & BoardMinneapolis, MN, USFull-time
- Promoted
Customer Success Manager, Enterprise
HHAeXchangeMinneapolis, MN, USFull-time
- Promoted
Customer Service - Self Storage Manager
Public StorageMinneapolis, MN, USFull-time
- Promoted
Customer Support Specialist
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
Customer Success Manager
VirtualVocationsSaint Paul, Minnesota, United StatesFull-time
- Promoted
Junior Customer Success Manager
VirtualVocationsMinneapolis, Minnesota, United StatesFull-time
- Promoted
Customer Success Manager
ProtolabsMaple Plain, MN, USPermanent
Work From Home - Client Support Manager
AO Garcia AgencyAnoka, Minnesota, United States, 55303Remote
Full-time
- Promoted
Direct Support Professional Lead- BL Chaska
Pinnacle Services, Inc.Chaska, MN, United StatesFull-time +1
- Promoted
Project Manager for Customer Reporting & Tracking Solution
Abacus Service CorporationSaint Paul, MN, USFull-time
- Promoted
Support Coordinator - Full-Time
Rudolph Community and CareElko New Market, MN, United StatesFull-time
Client Support Manager
GoodLeapRoseville, Minnesota, United States, 55113Full-time