General Manager

General Manager

Santee, SC

Your Role : To build a great team that consistently provides the customer with great food and a great experience. Your restaurant should be a great place to work and run smoothly even when you are not there.

Your Responsibilities

Priority #1 : Build Your Team : People

• Find and hire the best Team Members and Shifts Leads.
• Personally conduct orientation and on boarding for all new team members.
• Create a training plan to develop a great restaurant team.
• Train and develop assistant managers, shift leaders, and team member trainers.
• Ensure proper execution on all training and development plans.
• Complete restaurant people plans and conduct bench planning sessions.
• Conduct weekly manager meetings and team member one-on-ones.
• Consistently recognize and reward team member performance.
• Ensure conflicts within the restaurant are resolved in a timely manner.

Priority #2 : Drive Customer Satisfaction : Customer

Priority #3 : Maintain Process and Discipline Around the P&L : Sales and Profits