Customer Service AssociateRebel Convenience Stores • Willoughby, Ohio, United States, 44094

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Customer Service Associate

Rebel Convenience Stores • Willoughby, Ohio, United States, 44094

30+ days ago

Job type

Full-time

Job description

Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team!

If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you!

As part of our team, you'll enjoy a $500 sign-on bonus

(paid after 6 months of employment) and a $500 retention bonus
(paid after 1 year). NOT AVAILABLE IN THE STATE OF UTAH. RESTRICTIONS APPLY (Ask your recruiter for more information)

What You'll Do :

As a CSA, you're the face of the store. You'll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different — and we'll give you the tools to succeed!

Greet customers warmly and provide exceptional service

Ring up sales using our modern POS system , including lottery, fuel, and prepaid cards

Upsell promotions and help customers find what they need

Maintain a clean and organized store environment (inside and out)

Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)

Restock and rotate merchandise using FIFO method

Follow safety and loss prevention procedures

Help customers with pump, car wash, or air hose as needed

Accurately handle cash , credit cards, and safe deposits

Follow all age-restricted sale laws (alcohol, tobacco, lottery)

Complete all required training and shift duties

What You Bring :

Must be 18 years or older

High School diploma or GED (preferred)

Excellent communication and customer service skills

Ability to work alone or with minimal supervision

Reliable and punctual with a strong work ethic

Comfortable standing for up to 8 hours

Able to occasionally lift up to 30 lbs and climb ladders

Willing to work weekends, holidays, and overnight shifts

Basic math and computer skills

Authorized to work in the U.S.

Perks of Working at Rebel :

Flexible schedules to fit your lifestyle

Paid on-the-job training

Career growth opportunities — we promote from within

A team-oriented and positive workplace culture

Competitive pay and eligibility for benefits ( Full-Time Employees Only )

Join the Rebel Team!

Whether you're looking to build a long-term career or earn extra income, you'll love being part of the Rebel family. Apply today to become a Customer Service Associate at our store and help us deliver the best convenience experience in the neighborhood!

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Customer Service Associate • Willoughby, Ohio, United States, 44094

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