Salon General Manager

Founded in 2013, Madison Reed is a prestige beauty brand that empowers ALL women with a revolutionary way to color their hair. For the salon goer or DIY at home, we offer unparalleled hair color and care products that save women time and money. Madison Reed is sold across the country through Sephora, Ulta and now….in our newest endeavor, Madison Reed Color Bars.

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Who you are :

Madison Reed’s Salon Managers are entrepreneurial leaders who deliver exceptional customer experiences, while inspiring your team of Colorists and support staff. As a member of the leadership team building the Madison Reed Color Bar story, you are also a thought leader and partner to the company, as we lay the foundation and establish the roadmap to success for Color Bars.

What you will do :

A successful Salon Manager demonstrates excellence through :

Team Building

Manage, guide, and coach the Color Bar team on a daily basis.

Interview, onboard, and retain an ongoing pool of high quality candidates.

Business Results

Build relationships with Madison Reed’s clientele, ensuring that clients experience our 100% LOVE guarantee with every visit.

Consistently achieve monthly sales goals and other leading Key Performance Indicators.

Understand and optimize your shop’s P&L.

Daily Operations

Resolve customer issues and employee relations to ensure highest level of customer satisfaction and team morale.

Execute operations, marketing, and human resources and other Madison Reed company objectives in store.

Build and manage timekeeping and payroll reporting.

Core skills & requirements :

• Must be a licensed cosmetologist and experienced Colorist.
• You must have management experience running and leading a customer centric retail store and team (ideally, overseeing $1mm+ sales). You understand what it takes to manage a retail P&L, including recruiting and managing a field team.
• You have 3+ years experience working in a service oriented businesses.
• You have a strong level of technical proficiency and comfort working remotely with HQ.

Additional Attributes

Who We Are :

Love, Joy, Courage, Responsibility and Trust. Join a company where we live and breathe these values, from how we treat our customers to our 80+ and growing team. Madison Reed believes all women should own their beauty, which includes deserving more and living their most brilliant and honest expression of themselves.

Madison Reed offers competitive Compensation + Benefits + Training in San Francisco. xklufbp

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