Associate Banker

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Responsibilities include :

• Collaborating with BMO partners to identify referral opportunities.
• Welcoming and guiding customers in the branch lobby.
• Assisting in conducting client conversations about banking services.
• Meeting customer transaction-based needs.
• Engaging customers in a needs-based conversation.
• Contributing to meeting branch business results.
• Supporting operational activities.
• Acting as a key member of a collaborative branch team.
• Probing to understand customer needs.
• Organizing work information for accuracy.
• Finding creative approaches to personalize customer experience.
• Contributing to the ongoing improvement of the overall customer experience.
• May work at multiple branches or through various channels.
• Following risk and compliance processes.
• Keeping current with the financial services marketplace.
• Maintaining knowledge of personal banking products.
• Identifying and reporting suspicious patterns of activity.
• Complying with legal and regulatory requirements.
• Protecting the Bank's assets.
• Completing complex tasks within given rules.
• Analyzing issues and determining next steps.
• Broader work or accountabilities may be assigned.

Qualifications :

Salary : $41,714.00 - $49,000.00

Pay Type : Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.