Patient Service Rep - PRN, Guthrie Division

Patient Service Representative (PSR)

Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. Position Details : Mercy Clinic Primary Care - Guthrie Division PRN - flexible hours and scheduling! Clinic Hours : Monday-Saturday, 8am-8pm Overview : Greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and / or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry / processing and patient account functions. Establishes payment plans and collection of payments. Qualifications : Education : High School diploma or equivalent required. Experience : One year experience in a medical office setting preferred. Other : Bilingual in English and Spanish preferred, but not required. Preferred : Previous clinic experience EPIC Systems EHR platform experience We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. Key Benefits : Tuition Reimbursement up to $2,000 for continuing education Health / Dental / Vision available after day one Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA Paid parental leave for new parents 401k with employer match Paid PTO for volunteering Competitive salary Future career growth! Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.