Veterinary Client Service Lead, DVSC

Veterinary Client Service Lead   Are you a compassionate, enthusiastic "people person" with a love for animals?

Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference?

Dallas Veterinary Surgical Center (DVSC) is seeking a dedicated professional who will thrive in a team-focused atmosphere and is committed to delivering top-tier patient care and excel in providing exceptional client service.

For over 30 years, DVSC has been a trusted surgical resource for veterinarians across the Dallas-Fort Worth area.

We specialize in advanced diagnostics and cutting-edge surgical treatments for dogs and cats, including neurologic, orthopedic, soft tissue, and minimally invasive procedures.

With state-of-the-art equipment and groundbreaking techniques, we set the standard for veterinary excellence.

Our North Dallas location is expanding, and we’re excited to welcome a Veterinary Client Service Lead to our growing team.

If you're ready to be part of a practice that values expertise, compassion, and innovation, we want to hear from you!

Compensation :

• $24-$28 hourly, based on experience Schedule : 5x8 hour shifts per week (exact days / times TBD) About the Role : The Client Service Lead plays a vital role in delivering exceptional customer service by overseeing a team of client service representatives and technicians.
• This position ensures seamless operations and a positive client experience by effectively managing customer interactions and serving as a liaison between clients, doctors, and support staff.
• The Client Service Lead is committed to exceeding client expectations through professionalism, empathy, and continuous improvement of service delivery.
• By fostering a culture of respect and compassion, they actively seek opportunities to enhance the client experience and streamline processes.

Essential Job Responsibilities In addition to functioning as a Client Service Representative or Client Service Technician, the Client Service Lead's responsibilities will include the following :

Leadership & Performance Management :

Training & Client Relations :

Financial Responsibilities :

Ensure the End of Day closeout is completed and posted by 9 :

What We're Looking For :

Adaptability and Multitasking :

Customer Service Excellence :

Flexibility and Adaptability :

Benefits Include :

Apply today to become a part of a team that’s committed to helping pets and the people who love them!