Event Senior Sales Manager, Hotel Services Hyatt Regency Portland

Sr. Sales Manager, Venues

The Sr. Sales Manager, Venues leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource for large, high-end event production in venue location / region and supports team as needed with guidance and training. Leads and supports company initiatives, business strategies and core values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology.

Key Job Responsibilities

Revenue Generation

• Drive results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
• Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
• Create high-end, large event, advanced technology solutions for Encore's existing and potential customers.
• Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
• Effectively collaborate with vendors and other departments / divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates into solution designs according to established profitability guidelines.

Relationship Management

Sales Accountability

People Development

Job Qualifications

BS / BA or 3+ years of Encore or equivalent experience required. Minimum 2+ years of sales experience required. Prior sales experience in audiovisual, technology or hospitality experience preferred. Knowledge of sales process required in addition to the ability to read and decipher financial reports and records. Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge. Superior communication and presentation skills.

Competencies (by Core Values)

Deliver World Class Service : Hospitality, Ownership

Do The Right Thing : Demonstrates Self-Awareness

Drive Results : Ensures Accountability

See The Big Picture : Decision Quality, Manages Complexity

Value People : Collaborates

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting : 4-5 hours per day

Standing : 2-3 hours per day

Walking : 2-3 hours per day

Stooping : 0-1 hour per day

Crawling : 0-1 hour per day

Kneeling : 0-1 hour per day

Bending : 0-1 hour per day

Reaching (above your head) : 0-1 hour per day

Climbing : 0 hours per day

Grasping : 0 hours per day

Lifting Requirements :

0 - 15 lbs

16 - 50 lbs

51 - 100 lbs : Never

Over 100 lbs : Never

Carrying Requirements :

0 - 15 lbs

16 - 50 lbs

51 - 100 lbs : Never

Over 100 lbs : Never

Auditory / Visual Requirements :

Close Vision : Continuously

Distance Vision : Continuously

Color Vision : Continuously

Peripheral Vision : Continuously

Depth Perception : Continuously

Hearing : Continuously

Pushing / Pulling Requirements :

0 - 15 lbs

16 - 50 lbs

51 - 100 lbs

Over 100 lbs : Never

Work Environment

Hotel work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Pay Range : $51,762.00 - $63,409.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.