Traveling Support Associate (Teller & Personal Banker) - Duluth

Traveling Support Associate - Capital City Bank - More than your bank. Your banker.

Hours :

Monday - Friday 40 Hours

General Summary

Under general supervision, but in conformance with established Bank policies and procedures, cash checks, receive deposits, and perform a variety of transactions as requested by the client. Responsible for balancing each day’s transactions, and maintaining cash drawer. Provides quality client service. Answers general questions regarding Bank products / services, recommends additional services to clients and makes referrals accordingly. Travels and works in offices that are experiencing staffing shortages on the Teller line.

This position requires the associate to drive on behalf of the Bank and the associate must adhere to Bank's Motor Vehicle Guidelines. May require increased minimum limits and therefore an increase in premiums.

All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times.

Principal Duties and Responsibilities

• Recommends and refers additional Bank services and products, retaining a working knowledge of all Bank services and products to the extent that the majority of client inquiries are easily and accurately answered.
• Accepts deposits and withdrawals from clients on business, personal and savings accounts.
• Accepts checks for cashing or paying and verifies endorsements and funds.
• Sells Official Checks and Travelers Checks.
• Accepts consumer / commercial and other bank loan payments.
• Works deposits from night depository.
• Balances money in drawer with Teller machine daily.
• Opens and closes Teller window in accordance with procedures.
• Completes Currency Transaction Report (CTR) and hold forms as required.
• Attends meetings as required.
• Issues cash advances.
• Six month commitment to position is required, before internal posting for other positions within the bank is permitted.

Employer determines the essential functions of the job.

All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard.

Associated Duties

Provides additional support to manager and department colleagues.

Completes all assigned / required Bank training within established timelines.

Knowledge, Skills and Abilities (KSA) Required

The following KSAs are usually acquired through high school education with specialized business training course(s) and / or three to twelve months cash handling experience :

Education

Minimum high school diploma or equivalent required. Some college preferred, but not required. Relevant experience may substitute for the education requirement. Successful completion of in-house training program or other approved training program is a plus.

Working Conditions

Capital City Bank associates are our greatest asset. We offer the following benefits :

EOE / Protected Veterans / Disabled / Drug Free

The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Wealth, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.