Case Manager - Dual Diagnosis - Mental Health 160

Description

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

As part of the Telecare Family, San Mateo Transitions is an Assertive Community Treatment program providing services to 280 individuals. Special populations : 40 also receive residential service, 50 are older adults, and 55 are criminal justice clients.

Shifts Available :

Full Time; DAYS 8 : 30 am - 5 : 00 pm; Monday - Friday

Expected starting wage range is $28.27 - $34.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

Under direct supervision, serves as a primary support and case manager for individuals with mental illness and co-occurring disorders by assisting them to live as independently as possible in their chosen community.

ESSENTIAL FUNCTIONS

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
• Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided
• Consistent with area of expertise, provides specialized services and interventions related to Dual Diagnosis including thematic groups, evidence-based practices, and collaboration with external agencies and resources
• Facilitates groups according to the needs and interests of members served especially regarding education and coping skills in the area of Dual Diagnosis
• Provides appropriate interventions in crisis situations
• On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks
• Collects required data and completes required documentation
• Coordinates transitions to lower levels of care
• Maintains awareness of community resources and assists members served in appropriate use of community resources
• Assists members served with all needs, including Activities of Daily Living
• Assists members served in making and getting to essential appointments
• Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services
• Ensures that members served understand their legal status and rights
• Helps members served achieve greater independence and autonomy
• Safeguards confidentiality; adheres to HIPAA policies
• Provides wraparound services that encompass whole person care
• Provides transportation when needed and appropriate and linkage to community resources
• Must evade members served in the event of assaultive behavior and pass assault crisis / crisis prevention training
• Provide and document quality and quantity of direct services as required by program standards

Duties and responsibilities may be added, deleted, and / or changed at the discretion of management.

Position requires transporting Members in program van (acceptable driving record) and driving personal vehicle for company business such as trainings, offsite meetings, etc.

QUALIFICATIONS

Required :

Preferred :

SKILLS

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).

EOE AA M / F / V / Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.