Assistant General Manager
The Assistant General Manager reports directly to the General Manager. The AGM assists the GM in the achievement of the people, financial, and operational goals of the restaurant.
Essential Accountabilities (Applies to All Restaurants in Their Area)
- Assists GM in achieving restaurant's staffing and development goals
- Assists GM in monitoring / improving employee morale
- Personally coaches staff
- Support employee training
- Ensures communication of all Group and Brand standards and initiatives
- Ensures safety is everyone's top priority
- Ensures compliance with all applicable laws
Financial
Assists GM in achieving sales and profits to plan.Assists GM in completion of weekly and / or period end inventories and payrollDisplays urgency to correct daily financial control deficienciesStrives to drive year-upon-year growth in sales and profitsOperations
Delivers / improves delivery of operations to Brand operational standardsRaises the bar in operational executionAssets
Ensures facilities are maintained to Brand standard on a daily basisDisplays awareness of asset deficiencies and urgency to correct themDisplays awareness and urgency to eliminate any potential for liabilityAvailability
Open availability. Nights, weekends, and holidays expectedMinimum 5 day, 45 hour work week.Available to work anywhere on the island.Reliable transportation is recommended to complete business transactions as neededSafety
Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibility.Other Functions
Performs other duties as assigned.Decision-Making
Customer relationsShift operationsRecruitment & RetentionRestaurant OperationsParameters for Success
Complete all essential functionsCompliance with all Brand and Company Standards and targetsGuests, in-store operators, operations management, office staff, maintenance, and vendorsCompetencies + Professional Job Profile
Working ConditionsMinimal hazards.General restaurant and office working conditions.Qualifications
High School DiplomaPhysical and / or Medical RequirementsMust obtain a Tuberculosis Clearance Certificate.