Manager

Jimmy John's Manager Position

America's #1 Sandwich Shop is seeking America's #1 Managers! Strong work ethic, awesome attitude, and willingness to go above and beyond for customers and employees are a must! Jimmy John's managers are the first ones to arrive and the last ones to leave. We roll up our sleeves and work hard next to our staff. We have fun working together in a freaky fast environment and need others like us to help grow the brand! If this sounds like you, please apply and tell your friends!

Managers are responsible for coaching crew members throughout their shift to execute operational brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities

• Support a respectful team environment
• Communicate shift priorities, goals, and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

Profitability

Skills and Qualifications

Competencies

Great Focus :

Understands and exceeds guest expectations, needs, and requirements

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following brand recommended guest recovery process

Passion for :

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his / her role relates to others

Problem Solving and Decision Making :

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence :

Develops and maintains relationships with team members

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Training Introduction

At Jimmy John's, we use a blended training approach to build the knowledge and skills for you to be successful in your role. We use managers and instore trainers, called Brand Ambassadors, to provide you hip-to-hip training on how to perform each task at a JJ's and we also use FAST TRACK, which is our Learning Management System (LMS) that provides you e-learning courses, job aids, and other operational tools to reference, on your pathway to becoming a JJ ROCKSTAR. Blending hands by learning with computer-based instruction gets you ready to rock your first 30 days at JJ's.

Company Introduction

We slice our all-natural