Business Development Director

Business Development Director

Servpro of Augusta is hiring a Business Development Director! Benefits include competitive compensation, superior benefits, career progression, and professional development and more!

As a Business Development Director, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will be a vital team member in increasing franchise revenue by coordinating the business development activities across all MUOs, working with leadership and cross functional members of the management team to drive and implement franchise strategy and long-range planning based on current opportunities, risks, financing needs, and organizational capabilities.

Key Responsibilities

• Ensure the culture of the franchise is adopted and maintained within all marketing teams.
• Work with the executive management team and the marketing managers to develop annual marketing plans and budgets.
• Assign quarterly objectives based on the annual marketing plan and budget to all marketing managers, hold managers accountable.
• Define, revise, and implement policies, procedures, and guidelines across all marketing teams to ensure consistency across all MUOs.
• Evaluate overall performance by gathering, analyzing, and interpreting key performance metrics (KPMs).
• Develop in-depth knowledge of franchise products and services to identify profitable business opportunities.
• Research new markets and emerging trends.
• Analyze customer feedback to determine the level of customer satisfaction, work with management teams on ways to improve.
• Build and maintain trusted relationships with directors, managers, key customers, clients, and partners.
• Assist marketing managers with recruiting, training, and guiding business development teams.
• Continue professional and personal development of leadership, management, and teambuilding skills.
• Maintain a high degree of tack and confidentiality.

Position Requirements

Skills / Physical Demands / Competencies

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.