Job Description
About us :
At Health & Psychiatry, nestled in the heart of Oldsmar, Florida, and with offices across Florida, our mission is to offer patients a compassionate health care experience marked with a deep sense of hope, health, and harmony through customised behavioral health care services
Please see our website for all that we offer!
Benefits :
Key Responsibilities :
Report directly to the Chief Medical Officer and CEOCollaborate closely with care Providers (ARNPs and PAs) and help remove their roadblocksManage / supervise the daily operations – scheduling / check-in / check-out / medical station processing - to be handled in the most efficient manner on day-to-day basisRespond promptly to patient escalations (in office / over phone) and strive to remediate with courtesy and respect to all parties involvedOrganize and update patient records using electronic health records / EMREstablish and implement effective workplace procedures to create a highly efficient operationUpdate policies to ensure they are up to the latest industry standards and government regulationsMaintain an upbeat work environment and motivate the staffDealing with unhappy patients and fixing their issues regarding scheduling, medical billing & any medical related issuesEducation & Experience :
3-5 years experience in an outpatient healthcare / medical practiceEMR experience is required (EClinicalWorks preferred)Basic understanding of medical billingAssociate’s Degree (required)Bachelor’s Degree in a related field (preferred)Key Skills and Competencies :
Strong interpersonal and communication skillsExcellent leadership qualificationsOrganization and planningProblem-solvingConfidentiality in handling sensitive informationIntegrity and professionalism