Branch Manager

Branch Manager

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Greenwood, MS or Greenville, MS, or Cleveland, MS.

Job Summary

Responsible for daily oversight, administration, and management of all operations for the Cleveland, MS, Greenwood, MS, and Greenville, MS branch locations. Provides leadership to the branch staff so successful levels of customer experience, sales, profitability, and inventories are attained.

Responsibilities

Essential Functions

• Plans, coordinates, and directs operational activities for the branch.
• Prepares and implements objectives and plans to support branch / company strategies, proposal coordination, key customer strategy planning, presentations, financial projections, cross market strategies, and other measurement tools.
• Coordinates the development of new supply chain solutions, systems, technology, methods, ideas, and procedures to improve sales, profits, efficiencies, automation, service and quality within a specific market.
• Coordinates with various teams to streamline operations and meet challenges.
• Improves efficiency and scalability of branch layout, workflow, and equipment.
• Utilizes warehouse management systems.
• Provides feedback from the field on customer satisfaction regarding pricing, products, promotions, service, customer needs and competition.
• Provides feedback on the performance of vendor programs / promotions within product lines and market areas and acts as a vendor alignment advisor.
• Makes customer calls and works to establish and maintain a high-level relationship with key customers or prospective accounts.
• Coordinates management contacts, stays abreast of market trends in our trade area and industry, and monitors competitive product and price situations.
• Participates in the coordination, analysis, and decision-making of customer needs, pricing, products, competition, and problem resolution.
• Provides leadership for local inventory committee, branch inventory levels / counts and approves all inventory returns.
• Monitors the competitive factors affecting sales, profits, and market penetration and develops plans to counteract those factors and enhance Border States' potential and prominence in the market.
• Responsible for the Profit and Loss statement for the area(s) managed.
• Provides continuous input to leadership on formulation of branch Fiscal Year budget and monitors adherence to FY budgetary objectives.
• Ensures efficient inventory management, including forecasting, purchasing and stocking of electrical products to meet customer demand and minimize excess inventory.
• Develops and maintains business relationships with current and potential customers.
• Ensures all operations adhere to industry safety protocols and comply with OSHA, DOT, or other governmental agencies.
• Builds a culture that inspires excellence, trust and dedication to an organization that care about its employee owners.
• Places high importance on talent development by growing others through coaching, feedback and exposure.
• Actively recruits for all branch positions
• Builds a culture that inspires excellence, trust and dedication to an organization that care about its employee owners.

Non-essential Functions

Qualifications

Skills and Abilities

Physical Requirements

Frequency at which you would carry / lift in a typical day : Occasionally 0 33% Frequently 34 66% Continuously : 67 100%

Physical Activity

Frequency at which you would do the following in a typical day :