Talent.com
Chief Operating Officer
Chief Operating OfficerMCCH • Rockville, MD, United States
Chief Operating Officer

Chief Operating Officer

MCCH • Rockville, MD, United States
30+ days ago
Job type
  • Full-time
Job description

Description

(Hybrid : three days in-office; local travel required)

Position Overview

The Chief Operating Officer (COO) is a key member of MCCH’s Executive Leadership Team and a trusted strategic partner to the CEO. This hands-on leader will oversee and strengthen the organization’s internal operations, ensuring that our systems, people, and infrastructure effectively support MCCH’s mission and growth.

The COO will lead and develop the teams responsible for Human Resources, Operations, Safety, Staff Training, Residential and Facility Management, and Information Technology. This is a unique opportunity for a mission-driven, systems-oriented professional to help build and sustain the internal foundation of an organization working on the front lines to end homelessness.

Organizational Leadership & Strategy (25% Time)

  • Partner with the CEO and Executive Team to translate MCCH’s strategic goals into clear operational priorities and measurable outcomes.
  • Provide leadership and input in all aspects of strategic plan implementation; coach senior leaders through operational transitions and organizational change.
  • Build a culture of collaboration, accountability, and continuous learning that reflects MCCH’s values and commitment to equity.
  • Support strategic budgeting and financial planning processes in partnership with the CEO and Chief Financial Officer.
  • Provides executive oversight of risk management and insurance, assessing organizational exposure and ensuring systems and coverage protect the agency's people, property and reputation.
  • Use data and analytics to inform decision-making and resource allocation in collaboration with the Chief Programs Officer (CPO) and the Deputy Chief of Information and Compliance.
  • Prepare regular reports and updates to the CEO on key operational priorities.

Operations Management (40% time)

  • Provide strategic oversight, capital investment, and continuous improvements across all core operational areas, including but not limited to : MCCH’s 100+ owned and operated apartment units and buildings, facilities, information technology, and safety programming and equipment.
  • Provide strategic leadership, guidance, and management to the staff and / or contractors who oversee equipment, such as computers, printers, cell phones, iPads, and other operational tools : ensuring accurate inventory, reliable functionality, and timely replacement.
  • Oversee procurement, distribution, and lifecycle management of all capital assets, organizational supplies, and equipment to ensure efficiency and cost-effectiveness.
  • Partner with MCCH’s Deputy Chief of Information and Compliance and MCCH’s IT vendor to promptly and efficiently resolve operational issues with technology while maintaining service quality and managing costs responsibly.
  • Oversee procurement, distribution, and lifecycle management of all capital assets, organizational supplies, and equipment to ensure efficiency and cost-effectiveness.
  • Manage the agency’s vehicle fleet, ensuring all vehicles are properly maintained, insured, registered, and compliant with safety and usage policies.
  • Develops and implements risk management strategies, oversees insurance coverage across programs and properties, and advises the Executive Team of liability and compliance matters.
  • Partnering with the Chief Programs Officer, implement and monitor risk management strategies and internal controls to safeguard organizational assets and ensure operational integrity.
  • Working with the Chief Programs Officer and Deputy Chief of Emergency Services, provide oversight of the development, training and implementation of agency-wide Continuity of Operations, emergency and crisis response plans.
  • Establish and track key performance indicators (KPIs) to measure progress toward strategic and operational objectives.
  • Ensure full compliance with federal, state, and local laws and regulations governing operations.

    • Human Resources & Talent Development (35% time)

  • Oversee HR functions including recruitment, performance management, and staff development.
  • Lead, coach, and develop a high-performing senior management team; foster professional growth and leadership at all levels.
  • In collaboration with the Director of Human Resources, develop and maintain systems and policies that strengthen organizational efficiency, ensure compliance, and promote a safe, supportive work environment.
  • Design and implement training and development programs that strengthen organizational capacity, invest in policies that promote staff retention, and adhere to all contractual guidelines.
  • Provide oversight to ensure all appropriate background checks and credential verifications are completed for staff, interns, and volunteers in compliance with MCCH policies and regulatory requirements.
  • Promote a positive, inclusive workplace culture grounded in respect, transparency, and shared purpose.

    • Requirements

  • Bachelor’s degree required; advanced degree (MBA or related field) preferred.
  • 8–10 years of progressive leadership experience in operations or organizational management, with at least 5 years in a nonprofit setting.
  • Demonstrated experience leading Human Resources, Facilities, and IT functions.
  • Strong record of strategic planning, team development, organizational change management, and problem solving.
  • Knowledge of barriers to housing and the service landscape for individuals and families experiencing homelessness in Montgomery County is strongly preferred.
  • Exceptional leadership, communication, and problem-solving skills.
  • Commitment to data-informed decision-making, equity, and continuous improvement.
  • Collaborative, mission-driven, and hands-on approach with a deep commitment to MCCH’s mission to end homelessness.

    • #J-18808-Ljbffr

    Create a job alert for this search

    Chief Operating Officer • Rockville, MD, United States

    Related jobs
    Chief Operating Officer (COO)

    Chief Operating Officer (COO)

    Confidential • Washington, D.C., DC, United States
    Full-time
    Forward-thinking private equity firm.Venture Capital & Private Equity.The Company is in search of a Chief Operating Officer to lead one of its portfolio businesses, a multi-brand home services fran...Show more
    Last updated: 30+ days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    All Voting is Local • Washington, DC, US
    Full-time
    Quick Apply
    Job Description Job Title Chief Operating Officer Reports To Executive Director Salary $193,235 - $232,813 Direct Reports 3 (Director of People, Compliance Counsel, Senior Manager of Operations) Lo...Show more
    Last updated: 30+ days ago
    Chief Operating Officer

    Chief Operating Officer

    Acord (association For Cooperative Operations Research And Development) • Washington, DC, United States
    Full-time
    The Land Trust Alliance has been a cornerstone of the private land conservation movement in the U.As the national leader in policy, standards and education, we have been instrumental in growing the...Show more
    Last updated: 30+ days ago • Promoted
    Chief Operating Officer Chief of Staff

    Chief Operating Officer Chief of Staff

    Asian Americans Advancing Justice | AAJC • Washington, DC, United States
    Full-time
    Employer contribution to 401(k).Asian Americans Advancing Justice | AAJC ("AAJC") is a national 501(c)(3) nonprofit founded in 1991. Our mission is to advance the civil and human rights of Asian Ame...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Aequor Allied • Clinton, MD, US
    Full-time
    Aequor Allied is seeking a travel Occupational Therapist for a travel job in Clinton, Maryland.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subjec...Show more
    Last updated: 30+ days ago • Promoted
    Chief Operations Officer (COO)

    Chief Operations Officer (COO)

    ASSOCIATION FOR COMMUNITY AFFILIATED PLANS • Washington, DC, United States
    Full-time
    CareOregon is a nonprofit, mission-driven health plan dedicated to improving the health of low-income Oregonians.For more than 25 years, CareOregon has served individuals and families through Medic...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapist (OT) - $1,898 to $2,080 per week in Elkton, MD

    Travel Occupational Therapist (OT) - $1,898 to $2,080 per week in Elkton, MD

    AMN Healthcare Allied • Columbia, Maryland, US
    Full-time
    Job Description & Requirements.Occupational Therapist - Skilled - (OT) .StartDate : 1 / 12 / 2026 Available Shifts : 8 D Pay Rate : $1898. Well respected skilled nursing facility (SNF) is seeking a O...Show more
    Last updated: 4 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    RM Staffing B.V. • Washington D.C., DC, US
    Full-time
    Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.Operati...Show more
    Last updated: 30+ days ago
    Travel Occupational Therapist (OT) - $2,150 per week in Clinton, MD

    Travel Occupational Therapist (OT) - $2,150 per week in Clinton, MD

    AlliedTravelNetwork • Columbia, Maryland, US
    Full-time
    AlliedTravelNetwork is working with Core Medical Group to find a qualified Occupational Therapist (OT) in Clinton, Maryland, 20735!. Client in MD seeking Occupational Therapist : LTC / SNF.We are looki...Show more
    Last updated: 22 days ago • Promoted
    Travel Occupational Therapist (OT) - $2,150 per week in Clinton, MD

    Travel Occupational Therapist (OT) - $2,150 per week in Clinton, MD

    Core Medical Group • Columbia, Maryland, US
    Full-time
    Client in MD seeking Occupational Therapist : LTC / SNF.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role.Contract / travel assig...Show more
    Last updated: 22 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Cydecor, Inc. • Arlington, VA, US
    Full-time
    The Chief Operating Officer (COO) is the strategic partner to the Chief Executive Officer, responsible for translating the company's vision and national security mission into a high-performance ope...Show more
    Last updated: 15 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Human Capital Resources and Concepts • Washington D.C, DC, US
    Full-time
    Quick Apply
    HCRC is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Departmen...Show more
    Last updated: 30+ days ago
    Chief Operating Officer

    Chief Operating Officer

    DevelopWell • Alexandria, VA, United States
    Full-time
    Scale to Win is a fully-remote, progressive political tech company founded in 2020 by organizing leaders from the Biden / Harris, Bernie 2020, Warren 2020, and Hillary for America Presidential campai...Show more
    Last updated: 16 days ago • Promoted
    Chief Operating Officer

    Chief Operating Officer

    Human Capital Advisors • Washington, District Of Columbia, United States
    Full-time
    The COO plays a critical role in ensuring that our law office operates efficiently, meets its strategic objectives, and provides high-quality legal representation to its clients, while supporting f...Show more
    Last updated: 5 hours ago • Promoted • New!
    Chief Operational Officer (COO)

    Chief Operational Officer (COO)

    Voluminant • Alexandria, VA, United States
    Full-time
    Voluminant is a boutique consulting and training firm that’s scaling up fast.We help public‑and private‑sector organizations solve complex challenges with smart, human‑centered solutions.From train...Show more
    Last updated: 22 days ago • Promoted
    Chief Operating Officer (Faculty Practice Plan)

    Chief Operating Officer (Faculty Practice Plan)

    Howard University • Washington, District Of Columbia, United States
    Full-time
    The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contri...Show more
    Last updated: 2 days ago • Promoted
    Travel Occupational Therapist (OT) - $1,820 to $3,054 per week in Silver Spring, MD

    Travel Occupational Therapist (OT) - $1,820 to $3,054 per week in Silver Spring, MD

    CompHealth • Columbia, Maryland, US
    Full-time
    When it comes to finding the perfect locums assignment, sometimes it is all about who you know.CompHealth has been around for a long time and have a vast network of connections to facilities across...Show more
    Last updated: 22 days ago • Promoted
    Travel Occupational Therapist (OT) - $1,457 to $1,755 per week in Lutherville Timonium, MD

    Travel Occupational Therapist (OT) - $1,457 to $1,755 per week in Lutherville Timonium, MD

    Fusion Medical Staffing • Columbia, Maryland, US
    Full-time
    Travel Occupational Therapist (OT).Facility in Lutherville, Maryland.Fusion Medical Staffing is seeking a skilled Occupational Therapist for a 272-week travel assignment in Lutherville, Maryland.As...Show more
    Last updated: 22 days ago • Promoted