Talent.com
Operations Support Specialist
Operations Support SpecialistJunior Achievement of Georgia • Cumming, GA, United States
Operations Support Specialist

Operations Support Specialist

Junior Achievement of Georgia • Cumming, GA, United States
16 days ago
Job type
  • Part-time
Job description

Operations Support Specialist

(Seasonal) Part Time| JA Discovery Center of North GA|

Reports to the Director of Site Operations

About Junior Achievement of Georgia

Junior Achievement of Georgia’s (JA) mission is to inspire and prepare young people to succeed in a global economy. By bridging the business and education communities with hands-on experiential programs focused on business, entrepreneurship, civic responsibility, career-readiness, and financial literacy, JA aims to achieve the following overarching goals :

  • To motivate, engage and inspire students to recognize the value and relevance of education, and to make informed decisions about their own personal education and career pathways.
  • To equip students with the key career-readiness skills that will drive success in any environment, and to invigorate innovative, creative, and entrepreneurial thinking among our youth.
  • To develop a financially literate generation who understands key business principles and make responsible personal financial management decisions.
  • To increase student understanding and appreciation of their civic rights, roles and responsibilities.

JA of Georgia is the local affiliate of JA USA, the nations’ oldest and largest economic education organization with over 105 years of experience. The organization has office and program locations in Atlanta, Lawrenceville, Cumming, Dalton, Savannah, Augusta and Morrow. More information can be found at our website

The JA Discovery Center – NGA is a 20,000 sq. ft. facility that offers middle school students with two high impact capstone programs daily that combine in-class curriculum with a culminating simulation visit at the facility. More information can be found at our website

Primary Responsibilities

Program Quality

  • Along with JA simulation staff, emcee the onsite simulation (approx. 4.5 hours) in front of 130+ (students / volunteers) Monday - Friday. Must exhibit showmanship and a natural stage presence in front of large groups and on a microphone.
  • Manage onsite engagement of up to 150 students per day by facilitating daily activities, coordinating daily simulation schedules, and other logistics to ensure completion of simulation.
  • Deliver a consistent, high-quality, high-energy experience every day during the school year.
  • Program Sustainability

  • Assist in inventory tracking for all simulation resources (tablets, props, program materials, etc.).
  • Provide technical support and troubleshoot common issues with simulation software and / or storefront technology.
  • Ensure that space is in a constant state of operational readiness through daily walk-throughs, observations, and inspections.
  • Prep and reset materials to ensure that program resources and all essential materials for students and volunteers are prepared and ready prior to arrival.
  • Utilize non-program days to innovate and elevate the current student programs, as well as strategize program growth.
  • Constituent Experience

  • Deliver a best-in-class experience for every student, volunteer, educator and guest that participates in
  • the JA BizTown and JA Finance Park programs.
  • Monitor the front reception area during assigned times, ensuring guests are greeted and directed appropriately.
  • Steward partner brands within the JA BizTown and JA Finance Park programs to provide a strong return on investment.
  • Embody organizational culture and reflect guiding principles to build strong working relationships with peers.
  • Safety & Security

  • Be aware of all onsite emergency and safety procedures.
  • Take an active role in the onsite emergency procedures, including guiding constituents to safety during an emergency or drill.
  • Prioritize constituent safety at all times.
  • Qualifications : Education & Experience

  • 2+ years’ work experience
  • Candidates of all degree and academic certification levels will be considered
  • Strong cross-functional team collaboration, communication, presentation skills
  • Ability to think strategically, as well as make quick and sound decisions
  • Strong computer skills; high level of customer service
  • Works well in a fast-paced environment
  • Core Competencies

  • Influence Others : Provide sound rationale for recommendations; Generate enthusiasm for ideas by tapping into shared values; Promote own positions and ideas with confidence and enthusiasm even in the face of resistance.
  • Build Relationships : Adjust interpersonal style to a variety of people and situations; Cultivate networks with people across a variety of functions within and outside the organization.
  • Support Business Strategy : Demonstrate an understanding of JA's mission, vision and overall strategies; align own activities with organization's goals and strategies.
  • Drive for Results : Consistently achieve work objectives; Readily put in time and effort required to achieve goals; Work to resolve routine and unexpected problems.
  • Demonstrate Adaptability & Resourcefulness : Overcome obstacles and constraints without becoming discouraged; Maintain a positive outlook and sense of humor in difficult situations
  • Make Sound Decisions : Identify novel solutions to old problems; Come up with new ways of looking at problems, processes, or solutions; Define reasonable alternatives; Focus on important information without getting bogged down in unnecessary detail.
  • Don’t meet every single requirement? Studies have shown that individuals, namely women and people of color are less likely to apply to jobs unless they meet every single qualification. At JA of Georgia, we are dedicated to building a diverse, inclusive and genuine workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the best candidate for this role or another within the organization.

    Salary : Commensurate with experience. JA also offers a full benefits package.

    This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.

    Additional Responsibilities : Operations, Front Desk Support, and Logistics

    Coordinate daily logistics for program experiences with JA team members and participating schools to ensure smooth operations, including student arrival / departure, parking, and technology setup.

    Support the opening and closing of the facility, ensuring all areas are prepared for daily simulation activities.

    Assist with preventative maintenance and timely repairs to maintain a constant state of operational readiness.

    Track and monitor expenditures related to facility operations (e.g., lunches, office supplies) in alignment with budget guidelines.

    Provide technical support and troubleshoot issues with simulation software, storefront technology, and facility equipment (e.g., theatre, classroom, boardroom, printers).

    Assist in inventory tracking and restocking of simulation resources and office supplies.

    Serve as a welcoming point of contact for students, educators, volunteers, and guests, ensuring a professional and friendly front desk presence.

    Support tours, events, and meetings by preparing materials, greeting guests, and ensuring a best-in-class experience.

    Maintain safety and security protocols, especially during student visits, and act as a point of contact for emergency procedures.

    Create a job alert for this search

    Operation Specialist • Cumming, GA, United States

    Related jobs
    Operations Specialist

    Operations Specialist

    Flexcar • Lilburn, GA, US
    Full-time
    Quick Apply
    Operations Specialist Location : Lilburn, GA Employee Type : Full Time Pay Rate : $22.Full Benefit Package The Operations Specialist is a key employee at Flexcar that will work...Show more
    Last updated: 30+ days ago
    Analyst-Supply Optimization

    Analyst-Supply Optimization

    Northeast Georgia Health System • Oakwood, GA, US
    Full-time
    The Analyst Supply Optimization position through strict adherence to the Daily Management System (DMS) standards and processes is responsible for the maintenance and upkeep of the Kanban program to...Show more
    Last updated: 5 days ago • Promoted
    Logistics Specialist

    Logistics Specialist

    U.S. Navy • Dahlonega, GA, United States
    Full-time
    ABOUT The success and safety of every mission depend on getting needed supplies, materials, and equipment at a moment’s notice. The service members of the Purchasing, Supply & Logistics community ma...Show more
    Last updated: 17 days ago • Promoted
    Work From Home

    Work From Home

    Amazon • Dahlonega, GA, United States
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show more
    Last updated: 22 days ago • Promoted
    Field Operations Coordinator

    Field Operations Coordinator

    NorthPoint Search Group • Cumming, GA, US
    Full-time
    Quick Apply
    Field Operations Coordinator Who : .A growing logistics and services company is looking for a detail-oriented and proactive professional. Coordinate field activities, manage schedules, and ensure oper...Show more
    Last updated: 30+ days ago
    Independent Contractor-Family Support Services

    Independent Contractor-Family Support Services

    Health Connect America • Dahlonega, GA, United States
    Full-time
    Collaborate with Health Connect America to deliver trauma-informed, family-centered.Before partnering with Health Connect America, take some time to learn more about who we are.At Health Connect Am...Show more
    Last updated: 21 days ago • Promoted
    Delivery Driver - Flexible Schedule

    Delivery Driver - Flexible Schedule

    DoorDash • Dahlonega, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 25 days ago • Promoted
    Work From Home

    Work From Home

    Remote Jobs • Dahlonega, GA
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
    Last updated: 24 days ago • Promoted
    Global Support Expert

    Global Support Expert

    Barco • Duluth, GA, United States
    Full-time
    Global Support Expert- Enterprise Division (US office based).The 3rd Level Support Team within our Enterprise Division is responsible for resolving complex customer issues.This international team o...Show more
    Last updated: 17 days ago • Promoted
    Seasonal Support Lead Part Time - 612 Cumming, GA,

    Seasonal Support Lead Part Time - 612 Cumming, GA,

    Five Below • Cumming, GA, United States
    Part-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show more
    Last updated: 30+ days ago • Promoted
    Package Handler

    Package Handler

    UPS • Dahlonega, GA, United States
    Full-time
    Job Description • • : As a Package Handler at UPS, you will be responsible for the physical loading, unloading, and sorting of packages of varying sizes and weights by hand. This role is crucial to ens...Show more
    Last updated: 3 days ago • Promoted
    Office / Finance Coordinator - Dining Services at the University of North Georgia

    Office / Finance Coordinator - Dining Services at the University of North Georgia

    Aramark • Dahlonega, GA, United States
    Full-time
    The Office Support Supervisor will be responsible for the supervision and control of general office functions : payroll, A / P, A / R, sales reporting, inventory, and operating statements.Supervises day...Show more
    Last updated: 19 days ago • Promoted
    Market Delivery Support Specialist

    Market Delivery Support Specialist

    Lowe's • Suwanee, GA, US
    Full-time
    Customer Service Representative.Serve as the primary point of contact for both internal and external customer inquiries.Communicate with customers to capture feedback and enhance the in-home delive...Show more
    Last updated: 21 hours ago • Promoted • New!
    Direct Support Professional

    Direct Support Professional

    Help at Home • CUMMING, GA, US
    Full-time
    Join Our Team at Help at Home as a Direct Support Professional!.At Help at Home, we value our employees and offer competitive pay starting at $14. We provide flexible schedules, including day, eveni...Show more
    Last updated: 30+ days ago
    Associate Technical Services Support Specialist

    Associate Technical Services Support Specialist

    Tyler Technologies • Lawrenceville, GA, United States
    Full-time
    Associate Technical Services Support Specialist.The Associate Technical Support Specialist provides basic software support and technical assistance with software problems to Tyler clients and emplo...Show more
    Last updated: 30+ days ago • Promoted
    Technical Services Specialist

    Technical Services Specialist

    Quikrete • Suwanee, Georgia, US
    Full-time
    Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Custom Building Products, a Quikrete company, is widely recognized as a leadin...Show more
    Last updated: 1 day ago • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Dahlonega, Georgia, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more
    Last updated: 30+ days ago • Promoted
    Accounting Software Support Specialist II

    Accounting Software Support Specialist II

    M3 • Lawrenceville, GA, United States
    Full-time
    The Software Support Specialist II plays a key role in providing advanced support for customers using our software.This position handles more complex customer cases through the CRM, delivering high...Show more
    Last updated: 17 days ago • Promoted