Talent.com
Technical Support Engineer
Technical Support EngineerEchoStar • West Allis, WI, United States
Technical Support Engineer

Technical Support Engineer

EchoStar • West Allis, WI, United States
12 days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $20.25 / Hour

    Create a job alert for this search

    Technical Support Engineer • West Allis, WI, United States

    Related jobs
    Technical Support Agent

    Technical Support Agent

    Formlabs • Milwaukee, WI, United States
    Full-time
    To reinvent an industry, you have to build the best team.D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs' ...Show more
    Last updated: 17 days ago • Promoted
    Technical Support Expert

    Technical Support Expert

    ABB • New Berlin, WI, United States
    Full-time
    At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Show more
    Last updated: 19 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Express Employment Professionals Defunct • Mequon, WI, United States
    Full-time
    Ozaukee County Technology company looking for Technical Support Engineer!.Key duties and responsibilities may include : . Perform on-site installations and trainings of Company Analytical robotics.Per...Show more
    Last updated: 13 days ago • Promoted
    Infrastructure Engineer (IBM AS400 Administration)

    Infrastructure Engineer (IBM AS400 Administration)

    Syncreon Consulting • Pleasant Prairie, Wisconsin, USA
    Full-time
    PTF deployment and HMC maintenance.Perform system firmware software installation configuration and security requirements. Review system logs application logs and verify the successful completion of ...Show more
    Last updated: 22 days ago • Promoted
    Technical Support Specialist II

    Technical Support Specialist II

    ESET • Milwaukee, WI, United States
    Full-time
    A Technical Support Engineer provides technical product support to customers, partners and resellers using ESET products. The Engineer validates incoming requests for known issues and documents prev...Show more
    Last updated: 19 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Becton Dickinson & Company • Pleasant Prairie, WI, United States
    Full-time
    BD is one of the largest global medical technology companies in the world.Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—fro...Show more
    Last updated: 12 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    EchoStar • West Allis, WI, United States
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show more
    Last updated: 12 days ago • Promoted
    Engineer Technician - Full Time

    Engineer Technician - Full Time

    Presbyterian Homes & Services • Germantown, WI, United States
    Full-time +1
    Presbyterian Homes & Services - Fairway Knoll is seeking an Engineer Technician for our team.The Engineer Technician is a mid-level maintenance / engineering position that is responsible for creating...Show more
    Last updated: 24 days ago • Promoted
    Specialist, Field Sales Support

    Specialist, Field Sales Support

    Columbus McKinnon • Menomonee Falls, Wisconsin, USA
    Full-time
    The Specialist Technical Sales Support is a fully remote role that supports our Magnetek product line manufactured at our Menomonee Falls WI facility. This position involves travel to customer locat...Show more
    Last updated: 16 days ago • Promoted
    IBM AS400 Administrator

    IBM AS400 Administrator

    Akaasa Technologies • Pleasant Prairie, Wisconsin, USA
    Full-time
    Include relevant IBM Power / i Series environment details on resume (system versions DR exposure MIMIX etc.Work setup : Primarily In Office in Pleasant Prairie WI. Remote is an exception not the rule.B...Show more
    Last updated: 22 days ago • Promoted
    Technical Applications Engineer – Connected Services

    Technical Applications Engineer – Connected Services

    Clarios • Milwaukee, Wisconsin, USA
    Full-time
    As a Technical Application Engineer you will be responsible for driving the deployment of Connected Services solutions into the market by leveraging your deep understanding of our service solutions...Show more
    Last updated: 22 days ago • Promoted
    Principal Embedded Software Engineer

    Principal Embedded Software Engineer

    Kanak Elite Services Inc • Milwaukee, Wisconsin, USA
    Full-time
    I am Kartik from Kanak It Services please revert me on if you are interested with the below role.Role : Principal Embedded Software Engineer (C). Hybrid in Milwaukee WI (Relocation Works).Understand...Show more
    Last updated: 10 days ago • Promoted
    Support Engineer, Level 3

    Support Engineer, Level 3

    Manpower Inc • Milwaukee, WI, United States
    Full-time
    We are looking for a Software Engineer with strong experience in support.Consultant must be able to convert full time without visa sponsorship. Looking for a Java full stack Engineer with below skil...Show more
    Last updated: 13 days ago • Promoted
    Quality Engineer

    Quality Engineer

    Lamplight Farms • Menomonee Falls, WI, United States
    Full-time
    Lamplight Farms, home of the TIKI Brand, is seeking a motivated, hands-on Quality Engineer to play an integral role in driving a culture of continuous improvement and learning.This position will be...Show more
    Last updated: 30+ days ago • Promoted
    Senior Systems Engineer

    Senior Systems Engineer

    Leonardo DRS • Menomonee Falls, WI, United States
    Full-time
    The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U. Navy and navies around the w...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Analyst

    Technical Support Analyst

    Genesis10 • Milwaukee, WI, US
    Full-time +1
    Genesis10 is seeking an Associate Support Engineer I for a full-time position with a financial services client located in Milwaukee or Franklin, WI. This role is hybrid with 3 days in the office (da...Show more
    Last updated: 18 days ago • Promoted
    Software Engineer

    Software Engineer

    Siri InfoSolutions Inc • Glendale, Wisconsin, USA
    Full-time
    Office Location : 1200 Grand Central Ave Glendale CA 91201.Must work onsite hybrid starting week 1.Zero exceptions will be made regardless of any personal circumstances. Education Requirement : STEM B...Show more
    Last updated: 4 days ago • Promoted
    Technical Meeting Experience Support Engineer

    Technical Meeting Experience Support Engineer

    Apex Systems • Milwaukee, WI, United States
    Full-time
    Our great client in Milwaukee, WI has an immediate opening for a Technical Meeting Experience Support Engineer.If you are interested please apply with resume to [email protected].We are team of 11 ...Show more
    Last updated: 13 days ago • Promoted