Emergency Communication Dispatcher, Public Safety

Emergency Communication Dispatcher, Public Safety

Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a team of people? If so, you could be a perfect fit for the Emergency Communications Dispatcher for the University of Cincinnati's Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety's Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on.

As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore.

Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency Communications Dispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment.

Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.

Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses.

Operate equipment and enter data / queries into the appropriate computerized system; monitor and perform all functions for RCIC / LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.

Maintain radio, teletype and other required records.

Operate with a headset or handset for radio and phone functionality.

Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.

Perform related duties based on departmental need. This job description can be changed at any time.

High School Diploma / GED.

Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.

Telephone experience within a public safety setting.

You must indicate on your resume, materials evidence of having the experience, skills, and / or education required for this title. Please document all dates of employment, description of relevant duties, and full-time / part-time status. The complete resume will be the sole criteria used by Human Resources to determine eligibility, which will be based on the minimum qualifications. Must pass background investigation, psychological assessment, and polygraph examination.

Subjects & Weights : 100% training and experience as detailed on the resume.

Are you eligible to receive Ex-Veteran Credit? You must have a DD214 stating that you received an Honorable Discharge. In order to receive the additional credit for your military service, you must do one of the following with your DD214 : 1) Attach a copy of the DD214 to your application. 2) Fax a copy to our office within 3 days after the closing date. Our fax number is 556-9652. 3) Bring a copy to our office within 3 days after the closing date. We are located at the University of Cincinnati, University Hall, 51 Goodman Dr., Suite 340.

FOP represented position. Pay Grade : 7 Starting hourly rate : $28.70 Post-Probationary rate : $30.12

May require working rotating shifts, weekends and holidays.

Sitting - Continuously

Talking - Continuously

Hearing, listening - Continuously

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Highlights include :

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 1418% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including : Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents

Additional Benefits Include :

Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities