Imaging Products - Repair Technician I

CanonCosta Mesa, CA, US

23 days ago

Job type

Full-time

Job description

About the Role

Canon USA is seeking a Camera Lens Repair Technician I (Technician, Repair I). Located at the Canon Factory Service Center in Costa Mesa, CA, this individual will perform on-site or in-house repair of imaging products including Mirrorless cameras, Digital SLR Cameras, Lens, Flash, Binoculars, Powershots, EF and RF lens, Speedlite Flash, etc.

Must be able to lift 15lb. or more in equipment.

Benefits start on day one including medical, dental & vision.

40 Hour Work Week, Monday to Friday 7 : 30 am to 4 : 30 pm

This position requires full-time presence at your assigned office(s) / worksite(s) / territory.

Your Impact

Perform in-house servicing, repair of company products. Perform general maintenance tasks, troubleshoot, repair DSLR Camera, Lens, and Flash system
Provide technical support to customers on operational or maintenance aspects of system equipment
Diagnose mechanical, hardware, software and systems failures, using established procedures
Prepare reports for analyses of product failure trends and service ability issues
Work on assignments that are routine in nature, but attention to detail is essential. Also, requires judgement based on established procedures and guidelines
Service and repair designated equipment to Canon standards and specifications to provide efficient and responsive service to customers
Generate service revenue by repairing designated equipment
Maintains all technical information and Canon property assigned
Prepare reports and other data for the department to ensure accurate information and record-keeping
Communicate with supervisor, and other departments if necessary, regarding the solution of technical and / or customer service related problem areas
Perform high demand repair volume to support departmental goal of Turn Around Time
Conduct product rework / modifications / New product inspection

About You : The Skills & Expertise You Bring

Typically requires general education or vocational training.

Ability to demonstrate fundamental knowledge of electromechanical equipment

Must be able to lift min. 15lbs in camera / lens / case weight

Basic level of MS excel, Word, Powerpoint

Minimum of six months repair experience of camera or optical products or min. of two years of repair experience in the Electronic Field.

Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs

Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro-mechanical equipment (. office equipment). Working knowledge of computer platforms, general application software and networking environments

Capable of accessing technical websites (. E-Support platform).

Demonstrates ability to work in a collaborative work team environment.

Demonstrates a positive internal and external work attitude

Demonstrates good customer service skills and abilities

We are providing the anticipated salary range for this role : $17.20 - 25.49 hourly.

Create a job alert for this search

Repair Technician • Costa Mesa, CA, US