Clinical Field Specialist

Description

Job Summary

The Clinical Field Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote or direct assessment of the patient using the equipment. The Clinical Field Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. The Clinical Field Specialist will deliver and setup equipment, perform remote or direct service calls, and pickup and package equipment for return. Most activities performed by the Clinical Field Specialist are performed from Inogen branches.

Responsibilities

Specific tasks, duties, essential functions of the job)

• Conduct equipment set-up both remotely (telephone) and directly (home visits).
• Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.
• Complete service calls, both remotely and directly, documenting activities and results in a timely manner.
• Maintain a current calendar reflecting availability for patient appointments.
• Clinicians must present themselves in a professional manner while interacting with patients, family members / caretakers, medical staff and Inogen employees.
• Other duties include acting as a clinical resource for completing clinical appointments.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Assist with any other duties as assigned.

Knowledge, Skills, and Abilities

Qualifications

Experience and Education)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.