Receivables Risk & Recovery Specialist (Hybrid)

Company Description

Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That's why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more. For more information, visit or follow Vericast on LinkedIn.

Job Description

This is a hybrid position. We are looking for candidates who are comfortable and available to come in to our office at 15955 La Cantera Pkwy San Antonio, TX 78256 2-3 days per week. Mondays and Fridays are work from home.

The Receivables Risk & Recovery Specialist is responsible for managing and improving the company's accounts receivable processes by ensuring timely collection of outstanding balances, resolving billing discrepancies, and minimizing bad debt exposure. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with both internal teams and external clients. The ideal candidate will be proactive, organized, and capable of handling a high volume of accounts while maintaining a customer-centric approach. They should also maintain a working knowledge of Vericast's products and services to effectively support and strengthen client relationships.

KEY DUTIES / RESPONSIBILITIES

Reporting (25%)

• Develop and maintain reporting dashboards.
• Generate and deliver ad-hoc reports as requested by management to support strategic decision making.
• Ensure accuracy, timeliness, and clarity in all reporting outputs.

Daily Collection Activities (20%)

communication summaries, issues identified, and actions taken.

Bad Debt Monitoring (20%)

exposure.

Problem Resolution / Escalations (20%)

and analysis.

Administrative Support (15%)

Qualifications

EDUCATION

EXPERIENCE

KNOWLEDGE / SKILLS / ABILITIES

COMMUNICATION AND CONTACTS

DECISION MAKING

Resolution of client conflicts / discrepancies; Complex decision making (balancing business needs and external client satisfaction while driving cash flow and minimizing bad debt); Some decision-making responsibility but required to offer recommendations in such a manner that will lead to final decisions.

Additional Information

Base Salary : $50,000-$60,000

The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.

Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.com. EEO is the law. To review your rights under Equal Employment Opportunity please visit : www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf.

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