Talent.com
Personal Financial Representative - Pearland
Personal Financial Representative - PearlandUniversity Federal Credit Union • Pearland, TX, United States
Personal Financial Representative - Pearland

Personal Financial Representative - Pearland

University Federal Credit Union • Pearland, TX, United States
5 days ago
Job type
  • Full-time
Job description

About the Job

As a Personal Financial Representative, you will engage with our Members and prospective Members to identify needs and educate them on products and services that will improve their financial wellbeing and quality of life. Eager to build strong, long-term meaningful relationships, our Personal Financial Representatives have a passion for exceptional Member service. Personal Financial Representatives strive to provide a caring and exceptional Member experience by effectively communicating with Members to understand Member needs, identifying product and service needs, identifying solutions, and resolving Member requests and issues.

About UFCU

Founded in 1936, UFCU has grown to serve Members across Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures .

In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations , we are guided by our values :

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members' needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members' best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions of the Job

Member Relationships

  • Open savings, checking and deposit accounts as well as Certificate of Deposits
  • Educate members on Credit Reviews and Needs Assessments
  • Accept and input consumer and business loans
  • Communicate UFCU's Mission, Vision, and Values

Account Services

  • Refer fraud claims to experts
  • Provide online and mobile support
  • Increase Automated Teller Machine limits
  • Release check holds
  • Provide notary services
  • Conduct Signature Guarantees
  • Complete wire transfers
  • Validate vehicle values
  • Manage account restrictions and pop-up concerns, and add travel notes on member accounts
  • Partner with Collections for members who are past due
  • Problem solve and facilitate connecting members with internal business partners
  • Conduct Transactions

  • Process service requests and financial transactions
  • Process stop payments via check, ACH and / or Cashier's Checks
  • Process ATM and Point-of-Service transaction disputes
  • Set-up and grant access to safe deposit box
  • Print documents, including Debit / ATM cards, vehicle buyer's checks, temporary checks, Statements, and direct deposit letters
  • Compliance

  • Performs other duties as assigned.
  • Adhere to all company policies, procedures and business ethics codes.
  • Complete required regulatory training as assigned.
  • Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulation.
  • Business Development

  • Make external business partner referrals
  • Host tables at and attend community events
  • Knowledge, Skills and Abilities

  • Ability to effectively build relationships, establish rapport, and diplomatically communicate information
  • Effective active listening skills
  • Excellent verbal, interpersonal, and written communication skills
  • Ability to be adaptable and work in a fast-paced environment
  • Ability to demonstrate good judgement and effective problem solving skills to help identify and resolve Member issues
  • Strong attention to detail
  • Strong organizational and time management skills
  • Ability to demonstrate excellent teamwork skills by treating others with respect, courtesy, and displaying a "what can I do to help?" attitude
  • High proficiency in Microsoft Office
  • Ability to successfully pass pre-employment background screening, including FBI fingerprint, credit, education, and employment verification
  • Core Competencies

  • Demonstrating Member Obsession
  • Demonstrating Performance Excellence
  • Demonstrating Innovation
  • Required Qualifications

  • High School Diploma or GED
  • Minimum of one (1) year of demonstrated success selling products within a financial services industry or retail banking environment
  • Minimum of two (2) years of customer service experience
  • Minimum of one (1) year working in a team environment
  • Advanced knowledge of current local, state, and federal regulations
  • Preferred Qualifications

  • Bachelor's Degree
  • English / Spanish bilingual
  • Credit Union experience
  • Series 6, 63, and / or Texas Life and Health Insurance licenses
  • Registered NMLS
  • Investment license
  • Consumer lending experience
  • General knowledge of applicable financial industry regulations
  • Military experience
  • Hours

    Monday through Friday from 8 : 30am to 5 : 30pm, and on Saturday from 9am to 2pm.

    About This Career Opportunity

    We're always looking for great talent. If you're looking for a career with a socially conscious, service-oriented organization and want to have fun while you're at it, join our UFCU team!

    #INDUFCU

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Create a job alert for this search

    Financial Representative • Pearland, TX, United States

    Related jobs
    Physical Therapist, Full-Time, with Benefits the First Day of Employment

    Physical Therapist, Full-Time, with Benefits the First Day of Employment

    Encompass Health Rehabilitation Hospital of Vision Park • Hillwood, TX, US
    Full-time +1
    Physical Therapist Career Opportunity Hiring for all positions full-time and PRN available.Annual rate range $81,000 - $145,000 Excellent PRN rates as well Compensation will be determined based on ...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Financial Planner

    Financial Planner

    Intrua Financial, LLC Careers • Houston, Texas, US
    Full-time
    Larson Financial Group d / b / a Intrua Financial.This position is the perfect fit for someone who enjoys working directly with clients to achieve their financial goals by servicing through diligent an...Show more
    Last updated: 2 days ago • Promoted
    Dynamic Personal Trainer

    Dynamic Personal Trainer

    Life Time • Houston, Texas, United States of America
    Full-time
    Personal Trainers are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They provide a positive member experience that is ed...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist

    Physical Therapist

    Encompass Health Rehabilitation Hospital of The Woodlands • Fifth Ward / Frenchtown, TX, US
    Full-time +1
    Physical Therapist Career Opportunity Hiring for all positions full-time and PRN available.Annual rate range $81,000 - $145,000 Excellent PRN rates as well Compensation will be determined based on ...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Branch Relationship Banker (Personal Banker) - Greenspoint South / Houston, TX

    Branch Relationship Banker (Personal Banker) - Greenspoint South / Houston, TX

    BankTalent HQ • Houston, TX, United States
    Full-time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...Show more
    Last updated: 30+ days ago • Promoted
    Branch Relationship Banker (Personal Banker) - Bilingual Spanish / English Preferred - Hobby / Houst

    Branch Relationship Banker (Personal Banker) - Bilingual Spanish / English Preferred - Hobby / Houst

    BankTalent HQ • Houston, TX, United States
    Full-time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...Show more
    Last updated: 4 days ago • Promoted
    Bilingual Personal Banker

    Bilingual Personal Banker

    First Convenience Bank • Pasadena, TX, US
    Full-time
    Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate customer relationships, new and exi...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist Career Opportunity

    Physical Therapist Career Opportunity

    Encompass Health Rehabilitation Hospital of Vision Park • Hillwood, TX, US
    Full-time +1
    Physical Therapist Career Opportunity Hiring for all positions full-time and PRN available.Annual rate range $81,000 - $145,000 Excellent PRN rates as well Compensation will be determined based on ...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Branch Relationship Banker (Personal Banker) - Pearland, TX

    Branch Relationship Banker (Personal Banker) - Pearland, TX

    BankTalent HQ • Pearland, TX, United States
    Full-time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...Show more
    Last updated: 30+ days ago • Promoted
    Branch Relationship Banker (Personal Banker) - Bell Tower / Houston, TX

    Branch Relationship Banker (Personal Banker) - Bell Tower / Houston, TX

    BankTalent HQ • Houston, TX, United States
    Full-time
    At Amegy Bank, people and culture are at the heart of everything we do.Everyone counts" isn't just a phrase.It is woven into all aspects of our organization. We know that to be successful in deliver...Show more
    Last updated: 30+ days ago • Promoted
    PRN Physical Therapist - Acute (Southwest)

    PRN Physical Therapist - Acute (Southwest)

    Memorial Hermann Health System • Houston, TX, US
    Part-time
    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our comm...Show more
    Last updated: 30+ days ago • Promoted
    Financial Planner

    Financial Planner

    Intrua Financial, LLC • Houston, Texas, United States, 77098
    Full-time
    Quick Apply
    Larson Financial Group d / b / a Intrua Financial.This position is the perfect fit for someone who enjoys working directly with clients to achieve their financial goals by servicing through diligent an...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist

    Physical Therapist

    Encompass Health Rehabilitation Hospital of Vision Park • Hillwood, TX, US
    Full-time +1
    Physical Therapist Career Opportunity Hiring for all positions full-time and PRN available.Annual rate range $81,000 - $145,000 Excellent PRN rates as well Compensation will be determined based on ...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Bilingual Personal Banker - Pearland, TX

    Bilingual Personal Banker - Pearland, TX

    First Convenience Bank • Pearland, TX, United States
    Full-time
    Back Bilingual Personal Banker #831-27242 Pearland, Texas, United States Apply X Facebook LinkedIn Email Copy Location FCB Pearland Food Town Location Address 7121 Broadway St.Position Type Full Ti...Show more
    Last updated: 30+ days ago • Promoted
    Personal Banker - Buffalo Speedway

    Personal Banker - Buffalo Speedway

    PNC Financial Services Group • Houston, TX, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 23 hours ago • Promoted
    Personal Banker

    Personal Banker

    First Convenience Bank • Houston, TX, US
    Full-time
    Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate new and existing customer relations...Show more
    Last updated: 30+ days ago • Promoted
    PRN Physical Therapist, Acute - Memorial City

    PRN Physical Therapist, Acute - Memorial City

    Memorial Hermann Health System • Houston, TX, US
    Part-time
    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our comm...Show more
    Last updated: 13 hours ago • Promoted • New!
    Personal Lines Office Manager

    Personal Lines Office Manager

    Jobot • Friendswood, TX, US
    Full-time
    This Jobot Job is hosted by : Dana Stark.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $65,000 - $70,000 per year.As a small Texas-based brokera...Show more
    Last updated: 30+ days ago • Promoted