Women's Resident Manager - Anaheim

Resident Manager

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. Become part of the dedicated team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Best" at our Anaheim ARC, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping / donor experience and enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.

Employee benefits offered include opportunity for career growth, paid time off, medical, dental, and vision, wellness program incentives, retirement plan, optional benefits, employee assistance program (EAP), employee store discounts, great work perks discounts, and employee referral bonuses.

Facility Management

As our enthusiastic and hardworking Resident Manager, you will be responsible for :

• Ensuring proper maintenance of grounds and buildings, scheduling needed repairs and other maintenance work within guidelines provided by the Administrator for Program.
• Providing routine supervision of residence desk (where applicable), canteen, laundry, and janitorial staff including such training as needed in canteen operations, laundry operations, proper phone procedures and customer relations for reception desk, and appropriate safety requirements for cleaning supplies.
• Supervising inside and outside workers for special projects or repairs.
• Ordering needed supplies for proper operation of the residence.

Beneficiary Supervision / Other

As our enthusiastic and hardworking Resident Manager, you will also be responsible for :

Core Competencies

Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully and develop solutions.

Customer Service - Manage difficult and / or emotional beneficiaries, colleagues and / or stakeholders; promptly address their needs to ensure mutually satisfying outcomes.

Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.

Written Communication - Write clearly and informatively; edit work for spelling and grammar; present numerical data accurately; read and interpret written information.

Qualifications

Physical Requirements

Pay Rate : $16.50 per hour

Schedule : Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage. Full-time employees may be scheduled to work any shift including evenings, weekends, and holidays.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.