User Support Specialist-Expert (Onsite)Serigor Inc. • Raleigh, NC, NC, US

User Support Specialist-Expert (Onsite)

Serigor Inc. • Raleigh, NC, NC, US

30+ days ago

Job type

Full-time

Quick Apply

Job description

Job Title :

User Support Specialist-Expert (Onsite) Location : Raleigh, NC Duration : 12 Month Job Description : General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation, support and / or training for technology-based systems.
Employees may provide support of hardware, applications, operating systems, and networking.
This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Skills :

Skill Required / Desired Amount of Experience Broad knowledge and skills from a range of technologies to address work assignments.

Required 3 Years General knowledge of IT security principles Required 3 Years General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications Required 3 Years Skilled customer service professional Required 3 Years Skilled IT consultant with ability to solve and / or prevent technical problems.

Required 3 Years Ability to independently resolve routine and non-routine issues on software and / or hardware.

Required 3 Years Ability to organize and follow complex and / or detailed technical procedures.

Required 3 Years Ability to solve unexpected problems associated with projects and daily work.

Required 3 Years Powered by JazzHR

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Support Onsite • Raleigh, NC, NC, US

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