No longer accepting applications

Help Desk Support Specialist

MAFÉ ResourcesDoral, FL, United States

24 days ago

Job type

Full-time

Job description

Help Desk Specialist – Launch Your IT Career with Impact

This full-time, onsite Help Desk Specialis t role is your entry point into an organization that’s redefining how global inventory support operates in the aviation industry.

This isn’t just another tech support job. You’ll be part of a fast-growing digital marketplace team that’s leveraging innovation and sustainability to reshape how customers around the world access critical aviation parts and services.

What You’ll Be Doing :

Be the frontline hero for all things tech—troubleshooting issues for both remote and onsite users.
Support computers, mobile devices, and hardware with sharp instincts and smarter solutions.
Document what you solve like a pro and keep everyone in the loop.
Stay sharp with the latest in IT trends and cybersecurity.
Bring energy and clarity to every tech interaction, no matter the user’s experience level.
Help simplify, digitize, and recycle outdated tech as part of a broader mission for a smarter, greener operation.

What You’ll Need :

Strong communication chops—written, verbal, and everything in between.

A passion for problem-solving that goes beyond the obvious.

Confidence with Microsoft OS, networking, and troubleshooting techniques (bonus if you speak fluent OSI model!).

A love for teamwork and a knack for keeping cool under pressure.

Drive, motivation, and an unshakable sense of ownership in your work.

Must-Haves :

High school diploma or equivalent.

Degree in IT (AA or higher) or relevant hands-on experience.

CompTIA A+ certification or similar credential.

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Help Desk Specialist • Doral, FL, United States