Talent.com
Supervisor of Operations II
Supervisor of Operations IIInterstate Waste Services • Port Ewen, NY, US
Supervisor of Operations II

Supervisor of Operations II

Interstate Waste Services • Port Ewen, NY, US
27 days ago
Job type
  • Full-time
Job description

Job Description

Overview :

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary : :

Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Essential Job Functions : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Other duties may be assigned.

Route Planning and Safety Awareness

  • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE.
  • Understand and provide leadership to achieve and communicate about safety goals and objectives.
  • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified.
  • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
  • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program.
  • Conduct route observations and coach drivers on safe driving and monitor progress.
  • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
  • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors
  • Perform route vehicle inspections – safety lane.
  • Respond to vehicle accidents and conduct preliminary investigations.
  • Survey a new stop for safe service.
  • Monitor / supervise DVIR pre and post trip activities by driver
  • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances.
  • Maintain accurate route documentation, service records, and regulatory paperwork.

Customer Experience

  • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
  • Interact with customers to solve and rectify any issues and improve the overall customer experience.
  • Communicate any changes / needs to the appropriate contact for Municipal work.
  • Onsite customer visits may be required periodically.
  • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
  • Efficiency

  • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives.
  • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Review weight audit activity – following a truck.
  • Route audit to ensure we are not picking up cancelled customers.
  • Work with Dispatch to manage door traffic.
  • Monitor employee attendance, punctuality, and performance.
  • Verify proper waste segregation and disposal procedures are followed.
  • Employee Engagement

  • Create a collaborative, communicative team environment and drive employee engagement with the Company.
  • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company.
  • Requirements and Qualifications : :

  • 3+ years of experience in waste management operations
  • 2+ years of supervisory experience in waste management, transportation, and / or logistics services
  • Experience with route optimization and efficiency improvement.
  • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience
  • Knowledge of DOT requirements for commercial vehicles
  • Strong analytical skills
  • Knowledge of PowerBI preferred
  • Computer skills (Microsoft Outlook and basic Excel)
  • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills
  • Defensive Driving (Smith System 5 Keys)
  • Additional Information :

    This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

    Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salary Range Minimum : USD $80,000.00 / Yr. Salary Range Maximum : USD $90,000.00 / Yr.

    Create a job alert for this search

    Operation Supervisor • Port Ewen, NY, US

    Related jobs
    Shift Manager I & Shift Manager II

    Shift Manager I & Shift Manager II

    McDonald's • Wappingers Falls, NY, US
    Full-time
    Along with competitive pay, a Shift Manager I or Shift Manager II is eligible for incredible benefits including : .Shift Manager I gets one week of vacation after one year. Shift Manager II gets two w...Show more
    Last updated: 24 days ago • Promoted
    Operations Coordinator

    Operations Coordinator

    Alliant Human Capital • Red Hook, NY, US
    Full-time
    Quick Apply
    Operations Coordinator Location : .Red Hook, NY (Hudson Valley) Job Type : Full-time Schedule : Monday-Friday 9am-6pm Salary : $75,000 Who They Are Kate McLeod creates naturally nourishing, deeply moist...Show more
    Last updated: 13 days ago
    Shift Manager TB39097-KINGSTON

    Shift Manager TB39097-KINGSTON

    Taco Bell • Kingston, NY, United States
    Full-time
    Live MAS! … & Grow your Career at TACO BELL!.TOP FRANCHISE” 3 Years Running - Entrepreneur.Most Influential Companies” - Time. Join one of the hottest global brands - with a top Franchisee - HAZA BE...Show more
    Last updated: 30+ days ago
    Operations Manager II

    Operations Manager II

    AmerisourceBergen Corporation (Cencora) • Newburgh, NY, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show more
    Last updated: 30+ days ago • Promoted
    Warehouse Operations Specialist Full Time 2nd Shift

    Warehouse Operations Specialist Full Time 2nd Shift

    Staples, Inc. • CLINTONDALE, New York, US
    Full-time +1
    Staples is business to business.Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smar...Show more
    Last updated: 1 day ago • Promoted
    Clinical Nurse II : Critical Care Float Pool - 36 hours / week, Day Shift

    Clinical Nurse II : Critical Care Float Pool - 36 hours / week, Day Shift

    Albany Medical Center • Catskill, NY, USA
    Full-time
    Clinical Nurse II : Critical Care Float Pool - 36 hours / week, Day Shift at Albany Medical Center summary : .The Clinical Nurse II in the Critical Care Float Pool at Albany Medical Center provides esse...Show more
    Last updated: 30+ days ago • Promoted
    Unit Manager (RN)

    Unit Manager (RN)

    The Pines at Catskill Center for Nursing & Rehabilitation • Elka Park, NY, United States
    Full-time
    The Pines at Catskill is a proud affiliate of National Health Care Associates.As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you.You...Show more
    Last updated: 30+ days ago • Promoted
    Central Services Technician II

    Central Services Technician II

    Montefiore St. Luke's Cornwall • Newburgh, NY, United States
    Full-time
    Responsible for the centralized cleaning, decontamination, storage, processing, assembling, issuance and preparation of medical / surgical supplies and equipment. The technician must perform tasks qui...Show more
    Last updated: 27 days ago • Promoted
    On-Call Triage RN Supervisor

    On-Call Triage RN Supervisor

    MJHS • Rhinebeck, New York, US
    Permanent
    Job DescriptionJob Description.Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease th...Show more
    Last updated: 9 days ago • Promoted
    Sr. Operations Manager

    Sr. Operations Manager

    Amazon • Fishkill, NY, US
    Full-time
    Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives.The Senior Operations Manager is responsible for all aspects of operation or function...Show more
    Last updated: 30+ days ago • Promoted
    Global Lead, Sales Operations

    Global Lead, Sales Operations

    Syniti • Poughkeepsie, NY, US
    Full-time
    Syniti, part of Capgemini, tackles the hardest work in data for the world's largest organizations.We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex dat...Show more
    Last updated: 23 days ago • Promoted
    Operations Supervisor, Jackpocket

    Operations Supervisor, Jackpocket

    DraftKings • Newburgh, NY, US
    Full-time
    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance...Show more
    Last updated: 1 hour ago • Promoted • New!
    Shift Supervisor - Children's Program

    Shift Supervisor - Children's Program

    Anderson Center for Autism • Staatsburg, NY, US
    Full-time
    Quick Apply
    Under the direction of the Residence Manager, the Shift Supervisor serves as the in-charge of the shift during his / her scheduled hours. This includes monitoring of the safety and cleanliness of...Show more
    Last updated: 30+ days ago
    Fulfillment Supervisor

    Fulfillment Supervisor

    Gasko & Meyer • West Hurley, New York, USA
    Full-time
    Fulfilment Supervisor Job Description.We are a premier beverage distributor of beer wine spirits and non-alcoholic drinks and our business is growing. We are looking for a Fulfilment Supervisor who ...Show more
    Last updated: 16 days ago • Promoted
    Construction Office Engineer II

    Construction Office Engineer II

    TRC Companies • Poughkeepsie, NY, United States
    Full-time +1
    TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time.From pipelines t...Show more
    Last updated: 13 days ago • Promoted
    Utilization Manager-OASAS Program

    Utilization Manager-OASAS Program

    Samaritan Daytop Village, Inc. • Rhinebeck, NY, United States
    Full-time
    For over 60 years, Samaritan Daytop Village has and continues to be recognized as one of New York’s Largest as well as nationally known comprehensive Health and Human Service Agency.With 60+ progra...Show more
    Last updated: 30+ days ago • Promoted
    Director of Shipping & Receiving (Utica)

    Director of Shipping & Receiving (Utica)

    Gpac • Kingston, New York, United States
    Full-time
    Quick Apply
    Job description : Director of Shipping & Receiving.Reports : Vice President of Operations.Position SummaryThe Director of Shipping & Receiving oversees all aspects of inbound and outbound log...Show more
    Last updated: 5 days ago
    Supervisor Environmental Services

    Supervisor Environmental Services

    Nuvance Health • Rhinebeck, NY, US
    Full-time
    Manual : significant manual skills / motor coord & finger dexterity.Occupational : Significant occupational risk.Physical Effort : Medium to Heavy effort. Physical Environment : Some exposure to dirt, odo...Show more
    Last updated: 14 days ago