OCC Controller, Bus Operations

Bus OcC Control Room Controller

The Maryland Transit Administration (MTA) is recruiting for a Bus OCC Control Room Controller. The main purpose of the Bus OCC Control Room Controller is to monitor, direct, and coordinate control center functions including the service control board and service and route alignment, as well as radio communications / dispatching of operators. Controllers also notify Management of operational issues such as service disruptions as a result of serious accidents or major loss of equipment. Controllers in this capacity are responsible for data entry on all control room forms, radio and telephone communications and hyper alert notifications (when Communications Specialist are unavailable) to notify management of service-related issues.

Controllers work shifts including weekends and holidays and are assigned to work one of three shifts in a 24-hour 7 day a week operation. When staffing issues arise or in emergency situations, control room supervisors are required to work extended hours.

This position is located in Baltimore City, Maryland.

Qualifications

Education : Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience : Five (5) years of experience in a transit system and / or transportation operation. At least three (3) years of the required experience must have involved working in a bus environment.

Substitution Information : Graduation from an accredited college or university with a bachelor's degree in Transportation, Business Administration, Management or a related field may be substituted for the experience at a rate of thirty credit hours for each year of the required experience, for up to two years of the experience. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

Special Requirements : Employees are subject to call-in 24 hours a day and will be required to maintain a reliable communication link for the purpose of emergency call back requirements. Employees are required to work shifts, evenings, holidays, and weekends. Employees are required to travel to various locations throughout the MTA service area. Employees in this classification are subject to substance abuse testing in accordance with the Code of Federal Regulations 49- Federal Department of Transportation Drug Alcohol Testing Protocols and Federal Transit Administration Alcohol Testing Rules.

Licenses & Certifications

Employees in this classification are assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Additional Information

To Apply : You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority. Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing. It is highly recommended that applications be completed and submitted online by registering at www.mdot.maryland.gov / employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as : International Credential Evaluation (WES). Reasonable accommodation for persons with disabilities will be provided as requested. The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer. TTY call 711 TTY Users May Also Call Their Telecommunications Relay Service

WE ARE AN EQUAL OPPORTUNITY EMPLOYER MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.