Customer AdvocatePSG Global Solutions Careers • Springfield, IL, United States

No longer accepting applications

Customer Advocate

PSG Global Solutions Careers • Springfield, IL, United States

30+ days ago

Job type

Full-time

Job description

Apply now and our proprietary system will quickly have you in front of a live recruiter.

The Opportunity

Description

We're looking for a Customer Advocate healthcare , working in Healthcare Systems and Services industry in Springfield, Illinois, United States .

Researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.

Our Client

Our client is a fast-growing industry-recognized staffing firm. Recruiting critical IT, Financial, Engineering, Healthcare, and Data Analytics talent. With 20+ years' experience and growth.

Connections in Automotive, Healthcare, Retail, Financial & Insurance, and Professional & Business Services. Working to bring top talent together with premier organizations.

Big enough to have great opportunities. Small enough to care about finding the right one for you.

It'sabout relationships based on mutual interest. The results are low turnover, long-lasting partnerships and growth. Want to work for a company invested in your success?

Experience Required for Your Success

High School Diploma or GED (Education verification not required)

1 year customer service experience

6 months data entry experience in an office environment

Experience evaluating customer situations, making decisions, and responding quickly to questions

Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management

Knowledge of medical terminology and anatomy

Referral preference given to applicants able to take and meet testing criteria

Data entry and / or typing experience

Interpersonal, analytical, organizational and independent decision making skills

Clear and concise verbal and written communication skills

What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

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Customer Advocate • Springfield, IL, United States

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