VPII, Client Insights (Hybid Arlington, VA or Solon, OH)

Client Insights Team Lead

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What will you be doing

The Client Insights Principal is a high-profile role designed to support and drive profitable client growth and impact in an environment which requires a deep understanding of data analytics and technology. We are looking for a seasoned partner who can act as a trusted client advisor influence and direct client strategies and lead with a POV on modern day marketing questions. This role requires deep experience across Research Media Brand Sales Strategy and SRM functions. This role will serve as the connective tissue across and within both the client functions and Circanas analytic media insights and omni teams; therefore requires strong collaboration and leadership skills to drive followership.

As a Client Insights Principal you will lead and develop a high-performance team culture using Circanas solutions to identify and address a broad spectrum of key marketing issues and business opportunities. The Client Insights Principal serves as a passionate advocate for the client in advancing solutions that will best build the clients long-term business. While exceeding revenue targets is important success is equally measured by the ability to create indispensable long-term solution-focused consultative partnerships.

Job Responsibilities

As a Vice President of Client Insights you will leverage data and analytic solutions to drive impactful insights that inform business strategies and actions that elevate client performance. You will lead a high-performance team utilizing Circanas core solution set in tandem with advanced analytic studies to address a broad spectrum of key marketing and sales business questions. The role will act as a player coach with the expectation that this candidate can drive executive engagement but also contribute to the work required to bring forward the most compelling and action-oriented insights. The Client Insights Principal serves as a passionate advocate for the client in advancing solutions that will best build the clients long-term business. Collaboration is central to the roles success. Internally the Principal can expect to work with the broader Analytics & Consulting team Consumer & Shopper Insights

Client Insights & Delivery New Business Media Center of Excellence Technology Retail and Product Management. Externally the Principal will work with relevance at all levels up to the C-Suite and across the key functions of Market Research Marketing Sales Shopper Insights Category Management Strategy Brand Management and SRM.

At your disposal will be Circanas unparalleled UNIFY platform and complete access to a constantly expanding ecosystem of data. Data includes proprietary access to POS FSP Household Panel Experian and Supply Chain among other data assets. While activities will vary the CI Principal can expect to spend his / her time on industry thought leadership business development project management cross-functional team leadership problem-solving and innovation. This leader oversees a team of twenty with four direct reports.

Client Insights Principal at CIRCANA possesses and executes upon four key skill sets :

• Analytic Capability : Use a systematic approach to solving problems that involve breaking it into smaller pieces tracking the implications of situations generating multiple alternatives and making comparisons of potential solutions before taking action.
• Quality Control : Drive to achieve high-quality results through effective data integrity.
• Planning and Organizing : Determine effort and resources required to meet objectives; able to plan coordinate and manage resources effectively to ensure task completion.
• Client Focus : Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met.

Requirements In addition to the above skills set the ideal candidate must possess the following :

Retailer (any channel)

Competencies

To be successful as a Client Insights Principal you must possess and be able to execute upon five key skill sets :

Business Insights and Consulting : Provide clear deep perceptions and recommendations regarding decisions situations and business benefits :

Innovation : Contribute to the development and creation of new or enhanced methods products and / or services; approach job function with original and progressive thinking in order to improve processes methods systems and services :

Client Management and Value : Understand economics of Circana and the client to effectively manage client projects and relationships :

People Leadership : Build capability within the organization setting high standards of performance for self and team. Self-motivated; and serves as a role model of leadership in all situations.

Individual Leadership : Active management of career choices and decisions; takes ownership of personal development.

Circana Behaviors

As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role :

Location

This position can be located in the following area(s) : Hybrid : Arlington VA or Solon OH

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is $200000-$230000.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off medical / dental / vision insurance and 401(k) to eligible employees.

You can apply for this role through methods to apply (e.g. Careers website link and / or Intranet site for internal candidates).

The anticipated application deadline for this position is Dec. 1st 2025.

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Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 200000 - 230000