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Remittance Processing Specialist III Quality Assurance 2nd Shift
Remittance Processing Specialist III Quality Assurance 2nd ShiftFirst American Payments Systems • Charlotte, Vermont, USA
Remittance Processing Specialist III Quality Assurance 2nd Shift

Remittance Processing Specialist III Quality Assurance 2nd Shift

First American Payments Systems • Charlotte, Vermont, USA
21 days ago
Job type
  • Full-time
Job description

Shift : 2nd Shift Tuesday - Friday 3 : 00pm - 11 : 30pm & Saturday 10 : 00am - 6 : 30pm

Why Join Us :

  • We value our people and offer generous benefits - Medical Dental Vision benefits start day ONE! PLUS : Paid time off 401K paid maternity / paternity leave tuition reimbursement pet bereavement and more!
  • There is a reason we boast numerous awards like Great Place to Work Certified and Best Place to Work For Moms Dads LGBTQ and Veterans (just to name a few). At Deluxe we know that great people make a great organization.
  • A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why we heard the people benefits family / home time diversity and team culture.

The Processing Specialist III position handles the most complex customers with minimal Supervision. The focus of the position is to perform the day to day function of highly complex client processing.

Handles highly complex customers with unique specific and / or challenging processing requirements.

Performs look ups and additional research on rejected payments and paperwork.

Higher level decision making on transactions

Manages received dates effective dates / backdates on mail to be processed to assure that all client deadlines are met.

Communicate with all areas of Operations throughout the shift to assure deadlines are met.

Customer Contact to resolve issues and processes

Process work accurately and maintain performance output in accordance with department and client standards

Demonstrates a high-level knowledge of specific client requirements

Assist with Training & Controls for Quality Assurance

Basic Qualifications :

Education and Experience : High School Diploma or equivalent and 1 years experience in document processing.

Good hand / eye coordination

Demonstrated the capability to be extremely detail oriented and quality conscious

Comfortable working with tight and floating deadlines

Clear direct communication skills

Comfortable working in a fast-paced deadline-oriented environment

Flexible schedule including weekends holidays overtime and / or off shifts

Team player with good interpersonal skills

Ability to work well independently and with others

Ability to adapt to change and learn new processes as the business evolves

Must meet the Deluxe established standard minimums for productivity and accuracy

Preferred Qualifications (PQs)

Education : High School Diploma or equivalent

Experience : 2 years of document processing

Additional Basic Qualifications :

Must be 18 years of age or older

Benefits

In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked :

Healthcare (Medical Dental Vision)

Paid Time Off Volunteer Time Off and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment Adoption and Surrogacy Assistance

Tuition Reimbursement

These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer :

All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability : If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .

Required Experience :

IC

Key Skills

Invoicing,Information Technology Sales,IT Support,Audio Visual,Database Administration

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Quality Assurance Specialist • Charlotte, Vermont, USA

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