Field Sales Coordinator
The Field Sales Coordinator will be involved in team and customer communication via email, phone contact, and online meetings as the person responsible for the customer's satisfaction in ChemTreat's administrative functions. You will coordinate with the local ChemTreat team to accomplish sales and administrative tasks associated with the efficient functioning of a large field sales and service team. You will have the opportunity to participate in team training, customer training, service functions, and sales campaigns. You will utilize good communication skills and a "can do" attitude to help the local ChemTreat representatives provide best in class results and service so that we retain and grow the business. You will develop strong, interpersonal relationships with our local representatives and customers in order to facilitate internal efficiencies and improve customer satisfaction. You will receive the training and resources to perform this role effectively.
Essential Functions and Responsibilities :
Meet and develop relationships with the appropriate administrative personnel at our major customer sites to facilitate the routine transactions associated with our business. Coordinate these efforts and activities consistent with the direction of the responsible local representative.
You will act as ChemTreat customer liaison and problem solver. You have strong organizational, multi-tasking, and follow-up skills.
Work with ChemTreat corporate to anticipate changes and / or updates in the software and systems that we use to conduct our business. Communicate the changes and work with the Area Managers to provide training and resources to the service and sales teams.
Develop strong interpersonal relationships with the field sales and service teams to effectively recreate the support services that facilitate employee and customer satisfaction.
Utilize formats as directed by the Team to collect present data related to the financial management of the team, disseminate salesman's cost updates, correct errors in salesman's costs, and collect / maintain information to facilitate the management of price and contracts.
Coordinate events such as Team meetings, customer entertainments, and travel arrangements.
Use CT Vista, MS Office, Power BI, tank monitoring software and other tools to generate internal and external reports in support of account management functions.
Be able to work at the ChemTreat office in Glen Allen to collaborate directly with the functional groups to resolve problems in a timely manner.
Place and track orders, review customer guides, update customer pricing, review invoicing for accuracy.
Manage administrative functions associated with account management consistent with requirements as directed by the responsible representatives.
Qualifications - Knowledge and Skills :
High School Diploma : Business school or college courses preferred
Minimum two years-based responsibilities as above
Ability to work independently with minimal supervision
Proven technical aptitude and business knowledge
Strong attention to detail
Communication and interpersonal skills
Excellent computer skills that include Microsoft Office applications, and proficiency in typing required.
Proficiency in Microsoft PowerPoint in order to facilitate customer reviews, sales presentations, and customer training. Coordinate with Graphics and Documents to prepare proposals and media.
Strong organizational, multi-tasking, and follow-up skills
Ability to balance multiple field team members.
Create and maintain an organized view of work tasks based on priority and relevance.
Project a positive image through behavior.
Ability to communicate effectively using a variety of styles and techniques as appropriate
Minimum of 5 years of experience in Water Treatment Industry.
Physical Requirements :
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit. The employee may occasionally squat, turn / twist, or reach. The associate is constantly using hands to finger, handle, feel or operate objects, and computer keyboards. The employee is occasionally required to walk, stand, climb, balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell. The employee must occasionally lift, carry, push, or pull up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions and Environment :
The work environment consists of an indoor work office environment with good ventilation, adequate lighting, and low noise levels.
Miscellaneous :
The duties listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat.
ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.
Field Coordinator • Kansas City, MO, US