Temporary Healthcare Customer Service Representative

A company is looking for a Temp Call Center Representative.

Key Responsibilities

Make high-volume outbound calls to CareSource members to complete Health Needs Assessments (HNAs)

Document all responses accurately and efficiently in designated systems

Meet daily and weekly performance goals for call volume and assessment completion

Required Qualifications

High school diploma or equivalent required; college coursework is preferred

Minimum of 1-2 years of experience in customer service, call center, healthcare support, or related field

Typing proficiency (40+ WPM preferred) and comfort navigating multiple systems / screens

High-speed internet and a private, distraction-free workspace for remote work

Ability to stay positive and motivated in a fast-paced, performance-driven environment