Overview
The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience. #sponsor
Responsibilities
- Plan his / her shifts
- Verifies compliance of procedures and protocols
- Attends and resolves problems as they appear in the restaurant operation
- Assist the General Manager
- Coach and lead a team with no supervision
- Involves himself in the operational and technical training of employees
- Maintain a positive atmosphere of teamwork and full of energy
- Verifies customer satisfaction / Handles customer complaints
- Applies a continuous improvement mindset to processes and procedures
- Open / close restaurant
- Assist with inventory (logging)
- Assist with staffing needs
- Assist with controllables and labor
- Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
- Follows and abides by all safety rules, policies, and procedures
Qualifications
Must be 18 years of age or olderMust be fluent in English & SpanishPreferred : 1+ year of experience in similar roles or with customer experienceAbility to lift and push 50 lbs.Ability to stand for long periodsFlexibility to work nights, weekends, and holidaysPreferred : Food Handlers Card / ServSafe CertificationAbility to work with computersMust follow the company Personal Care and Hygiene policiesMust be able to produce authorized U.S. work documentsPay Range
Starting from USD $16.80 / Hr.