Resident Services Coordinator, Supportive Housing

Full-time

Description

Reports to : HSS Senior Program Manager Supportive Housing

FLSA Status : Non-Exempt Full-Time

Department : Health & Social Services

Grade : P1P3

Location : Ramona

Job Purpose

The Resident Services Coordinator Supportive Housing works independently and collaboratively with a multidisciplinary team to ensure high-quality service delivery to older adults aged 62 and over. This hybrid role combines individualized case management with onsite resident engagement offering resource navigation advocacy and enrichment activities to promote healthful stable living for residents in the community.

Who We Are

Established in 1970 Serving Seniors helps San Diego Countys low-income seniors overcome poverty through whole-person wraparound support including meals housing health and social services and enrichment activities. We work at numerous sites across the county and in the homes of hundreds of homebound seniors. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego is unlike any other senior center in the nation. Bringing together a range of supportive services under one roof the Senior Wellness Center operates 365 days a year and offers two floors of integrated care including health and social services housing navigation enrichment activities lifelong learning a Cyber Café and linkage to over 25 onsite direct service partners including a senior dental center. Last fiscal year we provided overmeals and coordinated services to 6800 older adults.

Our Mission : Helping seniors in poverty live healthy and fulfilling lives.

Our Vision : All seniors regardless of income are able to thrive engage in their communities lead purposeful lives and have a place they call home.

Our Core Values :

Advocacy - Acknowledging and supporting the needs of older adults at the individual community and policy-level.

Person-Centered - Seeing the whole person providing coordinated support and treating all with dignity and respect.

Integrity Representing the values of honesty trust and transparency within our community.

Compassion & Empathy Approaching our work with a heartfelt desire to better understand and serve.

Impact Measuring and evaluating programs to ensure that for every dollar invested there is a positive impact in the lives of those we serve.

Inclusive Promoting an environment that nurtures differences and allows individuals to be their entire authentic selves.

Top Workplace Award Recipient

Serving Seniors has received the San Diego Union-Tribunes Top Workplaces Award nine out of the ten years the awards program has taken place and most recently for five years in a row from 2019-2025.

Requirements

Job Duties and Responsibilities

Client Support & Resource Navigation :

• Provide individualized case management and connect clients to both in-house and external community resources including health mental health and social services.

Community Engagement & Outreach :

Program Coordination :

Partnership Development :

Housing Support :

Assessment & Planning :

Documentation & Compliance :

Team Collaboration :

Other Duties :

Requirements

Education and Experience :

Preferred Skills and Abilities :

Working Conditions

This position is primarily based onsite at Schmale Family Senior Residence in Ramona with occasional travel for training or events. The employee must be able to remain in a stationary position for extended periods and work in typical office and residential environments. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why our current employees enjoy working for us :

Pay : $23 - $25 per hr. DOE

This employer is an Equal Opportunity / Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.

Salary Description

$23.00-$25.00

Required Experience :

IC

Key Skills

Arabic Speaking,Marketing & Promotions,Access Control System,Apache Tomcat,BI,Back Office

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 23 - 25